Trainer (Retail Stores) Centerville, Loganville, and Conyers

·         Provide skills training and vocational services in support of the program’s financial, mission, training, continuous quality improvement and marketing goals.

·         Recruit participants qualified and eligible for funding to ensure financial sustainability of program.

·         Assist to develop community work experience and training sites, with employer-paid training wages.

·         Submit recommendations for equipment, tools, curriculum updates and necessary materials for effective delivery of training.

·         Ensure that highest quality, individualized services are delivered to program participants with a focus on the mission of Goodwill of North Georgia.

·         Supervise and train qualified personnel (as applicable).

·         Train and supervise participants in various settings as assigned.

·         Maintain regular contact with referring counselors/agency.

·         Ensure smooth transition of cases across services and programs as appropriate.

·         Within the parameters of the program, support and advocate for the program participant and their right to a higher quality of life through work.

·         Work with employment staff to identify, recommend and assist with a range of job readiness, placement and development services in response to market demand and individual participant goals and needs.

·         Ensure protection and confidentiality of participant rights.

·         Work with each participant and program team members to identify barriers to employment and to develop and implement individual plans.

·         Ensure ongoing supportive counseling and crisis intervention, as needed, by coordinating referral to and utilization of community resources.

·         Ensure and maintain accurate documentation of program operations.

·         Prepare professional development plan (PDP) and engage in quarterly updates in achieving goals.

·         Comply with Agency, Career Services, Commission on Accreditation of Rehabilitation Facilities (CARF), federal and grant regulations, policies, standard operating procedures (SOPs) and the Agency’s safety and security policies and procedures.

·         Maintain documentation and control of the curriculum, instructional materials, and tools.

·         As assigned, participate in advisory council meetings and associations related to designated trade.

·         Develop and maintain quality relationships with funding, employer and community partners.

·         Research and develop new training site opportunities.

·         Plan and participate in community and Goodwill meetings as needed or as assigned.

·         When not needed for instructing the training class, assist in other program and Goodwill functions.

• Attendance at majority of targeted training forums (TTF)
• Complete all Career Services core training
• Train new skills instructors or job coaches at assigned site in conjunction with manager
• Participate at least two local project team or activities
• 90% of better score on team’s current YTD quarterly file
• Complete Leadership Lessons, Organizational Leadership certificate and/or participate in CS credentialing program
• Other duties as assigned

Job Requirements and Qualifications:

·         Bachelor’s or associate degree in related field preferred or a combination of education, trade or teaching experience and/or providing instruction in the specific trade will be considered.

·         Three (3) years' work experience in related field.

·         Previous experience providing training in the specific skill area.

·         Strong communication, training and organizational skills.

·         Working knowledge of designated trade and occupational field, current industry trends and practices, including competitive standards for job performance, readiness, retention, and advancement. 

·         Excellent knowledge of training practices and methods, including formal and/or on-the-job training, selection of materials, competency testing and curriculum design. 

·         Strong working knowledge of instructional design; of medical, psychological, social, and vocational aspects of disability and/or disadvantaging conditions; and of community resources.

·         Must be computer literate and functional in Microsoft Office Suite. 

·         Excellent ability to facilitate positive actions and growth of participants in a flexible geographic environment where self-direction, prioritizing and organizational skills will be crucial to success. 

·         Ability to be flexible in hours and work location (within entire Goodwill service area) to accommodate the needs of the Program and Goodwill.   

·         Strong ability to exercise sound judgment and maintain positive working relationships with a wide variety of organizations and individuals. 

·         Bilingual (Spanish) a plus.

Working Environment Conditions/Requirements:

·         The ability to push, pull and lift 50lbs. with or without accommodations.

·         Must be able to safely operate a vehicle and have a valid driver’s license.

·         Must be able to meet all physical requirements to perform all duties relating to Career Services including driving, material handling, transporting and carrying documents, handbooks and various supplies.