Job Description
Tow Truck Operator Job Summary
We are seeking an energetic, motivated individual to join our company as a Flatbed Operator of a next-to-new vehicle. Our organizational goal is to provide roadside assistance or primarily the recovery of a customer's vehicle. Such services will amount to providing fuel, jumpstarts, repair, or the recovery of disabled vehicles.
This position requires significant automotive knowledge and experience, and our ideal candidate must have strong mechanical skills in addition to a pleasant, helpful demeanor that conveys to customers our dedication to their safety and satisfaction.
Tow Truck Operator Duties and Responsibilities:
· Respond to customers in distress, providing refuel or jump services or else towing their vehicle to a service center
· Perform minor repairs or roadside services, like changing tires or headlights
· Create records of service for customers and company accounting purposes
· Respond to crashed vehicles and safely load them onto flatbed vehicles in cases where they cannot be safely towed
· Tow Truck Operator Requirements and Qualifications:
· Automotive skills and knowledge
· Customer service experience and skills
· Prior experience with Rollback Flatbeds and roadside assistance
· A CDL license (preferred)
The ability to crouch, perform automotive repairs in potentially inclement environments, and lift objects weighing 50 pounds while paying attention to your safety is job #1.