Tourism Administrator

The City of Sugar Land is seeking a full-time Tourism Administrator in the Department of Economic Development.

Why Should You Join Our Team?

Our trailblazing culture focuses on our employees, our citizens and the services we provide to our community. We are a data-driven and innovative full-service municipality located approximately 20 miles southwest of downtown Houston that invests in our team and offers real opportunities for career growth. We pay our Tourism Administrators a starting salary of $82,597 - $104,894, depending on your qualifications.We also offer great benefits and perks available on your first day of employment, including:City-subsidized health benefits; life and disability insurance; a variety of voluntary benefits; a robust pension plan with TMRS to set you up for a fulfilling retirement; flexible schedules and work from home opportunities; a down-to-earth casual environment and dress code; and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion. You can even bring your dog and/or cat to work if they have a solid understanding of office decorum.

Benefits At-A-Glance:

• City-subsidized Medical and Dental Insurance with a variety of plan options;
• City-paid Basic Life Insurance @ 1x your annual salary and Long-term Disability;
• Voluntary Vision, Supplemental Life Coverage (for you and your family), Aflac indemnity plans such as Accident, Cancer, Hospitalization and Critical Illness, Short Term Disability and pre-paid legal benefits through Legal Shield;
• 9 paid holidays and up to 3 floating holidays to use at your discretion;
• A generous vacation package with accruals starting on day 1;
• Paid sick leave;
• Paid Parental Leave
• A robust pension plan with TMRS includes your 7% contribution with 2:1 match by the City;
• You won't contribute to Social Security, but you can further your retirement income by contributing to a Deferred Compensation (457b) plan;
• Longevity pay for each month of service after your first 13 months of employment;
• On-site Wellness facilities and programming (mind, body spirit & financial preparedness); and
• Access to multiple mental health benefits and resources, including a robust EAP...

If we have your attention... Please. Continue. Reading!

Our City Mission: WE ARE TRAILBLAZERS! Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses Can Enjoy a Life Better than They Can Even Imagine.

Our Employee Values: Our values ignite passion, drive, and a sense of purpose, fostering a thriving and successful organizational culture!

We are:

Bold: We encourage each other to be bold in our ideas, decisions, and actions. We embrace innovation and take risks to drive progress.

Loyal: We are loyal to each other, the City and our Mission and Vision. We support each other to foster a cohesive and collaborative work environment. We celebrate our successes and address the challenges facing us, together.

Adaptable: We are resilient because we adapt to changing landscapes and market dynamics. We are flexible and understand the need for work-life balance. We embrace new technologies and evolving trends.

Zealous: We are committed to excellence in all endeavors. We encourage each other to strive for the highest standards of public service, quality, and performance. We hold ourselves, and each other, accountable for our words and actions.

Empowered: We are empowered with the necessary resources, opportunities, and responsibilities to excel in our roles. We seek out opportunities for development and growth, and help others do the same. We are inclusive, we embrace our differences and recognize the strength that comes from different perspectives and experiences.

We are TrailBLAZErs!

About the City of Sugar Land

The City of Sugar Land, a municipality with a population of 111,026, provides the highest quality of affordable services to meet the needs of its residents. And our citizens agree-the most recent Citizen Satisfaction Survey told us that 95% of our residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is, but we look to the future and work hard to make our community and the world better than we can even imagine.

We have an informal work environment but are serious about what we do. We believe that happy, diverse and talented employees add value to the City. We do our best to hire friendly, professional people who work hard and play well with others. We also promote a healthy work-life balance and personal development.

Are we the right fit for YOU?

Ask yourself: Do you enjoy working with people? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you embrace change? Do you enjoy working in a professional AND casual environment? Do you enjoy helping your staff develop? Are you an passionate about the tourism industry and the City of Sugar Land? If so, please consider applying for the Tourism Administrator position today! As the Tourism Administrator, you will:

• Manage and coordinate all daily work activities for the assigned programs. Establish priorities and make work assignments.
• Perform supervisory functions relative to operation activities and personnel of the program.
• Oversee a budget of approximately $2 million with statutorily limited funding (HOT funds).
• Manage the City's regional media outreach program which includes: strategic placement and forecasting of regional advertisements, strategic selection and purchasing of promotional materials for a wide range of audiences and media relationship development including meeting with travel, leisure and sports media, sponsorship acquisition and agreement execution.
• Collaborate with the private sector and other City departments to implement, support, and evaluate all Tourism programming.
• Develop and maintain strong business relationships internally and externally in the community to ensure the success of a strong and robust Tourism and marketing program.
• Oversee the development and implementation of marketing strategies to promote tourism; including the understanding of digital marketing and social media tools.
• Expected to present internally and externally and prepare staff to do the same.
• Assist in the management of departmental publications, record-keeping systems, databases, studies and/or special reports. Familiarity with tourism management software and booking systems.
• Oversee the creation of policies, programs, and procedures for operation of tourism marketing operations.
• Oversee the management of the City's destination services which include the attraction of large-scale commercial producers and the oversight of the City's Special Event Ordinance and corresponding interdepartmental Special Events Policy.

The ideal candidate for the Tourism Administratorposition is expected to lead and inspire the team, foster a collaborative work environment, instill a culture of innovation, and encourage open communication. The position also manages the day-to-day operations of the Tourism and Marketing division responsibilities including creation of a vision for the division, preparation of budgets, and management of the City's Tourism and Visitor programs. This position also works closely with other divisions, departments, and community partners in the strategic planning processes of the City's marketing efforts.

Formal Education:

Relatable Work Experience:

• Minimum of seven (7) years of progressively responsible experience in event planning, event marketing/communications, or related discipline
• Municipal experience is preferred.

Training (License and/or Certification):

Valid Class "C" Texas Drivers License

Our success is achieved by the courage to do things differently and accept that failure will occur on the path to innovation.

The City of Sugar Land is an equal opportunity employer.

Employment Type: Full-Time