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SalaryTour Guide – Kansas City Royals (Kansas City, MO)
Overview:
Each year, baseball fans from around the world tour Kauffman Stadium. Royals Tour Guides, often a first point of contact, are expected to deliver outstanding guest experiences. The Royals are looking for energetic, dedicated professionals to join our tours and experiences team.
Job Summary
The Royals are looking for individuals who are passionate about Kauffman Stadium, the Royals and Kansas City baseball history.
This is a part-time role. The number of hours per week varies, with more hours during the baseball season. More information about tour offerings can be found at royals.com/tours.
Accountabilities:
- Share Kansas City baseball history in a fun and engaging manner to a variety of audiences (including families, school groups and organizations)
- Stay up-to-date on knowledge of the Royals, Kauffman Stadium and Major League Baseball
- Serve as the opener when assigned, ensuring the tour route is ready for the day (doors unlocked, lights on, tour areas accessible)
- Politely greet guests as they arrive
- Guide guests around Kauffman Stadium, following standard tour itineraries in the time allotted
- Ability to work and communicate effectively with teammates
Requirements
- Public speaking experience
- Must be at least 18 years old
- Must live in the Kansas City area
- Able to stand for long periods of time
- Able to walk up to 3 1/2 miles per day in various weather conditions
- Must be able to adjust to changes quickly and work in a fast-paced environment
- Maintain a professional appearance and work behavior
- Knowledge of the Kansas City Royals, Kauffman Stadium and Kansas City history
- Must be able to be productive in a work environment where the noise level can be high at times
- Specific vision abilities include close vision and ability to adjust focus
- Must be comfortable walking to navigate the facility to access the office, concourse, etc.
- Willingness to work year-round, including evenings and weekends as needed
Desired Qualifications
- Experience leading groups or giving tours
- Fluency in additional languages is a plus
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
