Tour Guide

Country Boy Brewing was founded in 2012 by four native Kentuckians for one simple reason – To make the best damn beer in America. In a few short years, we have gone on from our humble Lexington operation to add a production facility, restaurant and tap room in the rolling hills of beautiful Georgetown, KY. With two facilities, comes the need for more Country Boys and Girls to join our team.

Position:Tour Guide

Supervisor: Guest Relations and Events Director

This CBB Team Member’s main responsibility will be to lead a fun and interactive tour through the Georgetown brewing facility. They will need to have a positive, people-pleasing attitude coupled with a practical knowledge of craft beer that is Country Boy specific. They also must be responsible, trustworthy, committed to excellent service, and have the ability to work independently and exercise competent decision-making skills.

Tours will be an integral part of the growth and success of the brand and, as a Tour Guide, you will become a face for the company. It is everyone’s responsibility to show Country Boy level hospitality in all aspects of the job duties.

Daily Duties and Responsibilities:

-The CBB Tour Guide is a very visible position – they should have a great attitude and enjoy communicating effectively with employees, management, and customers.

-Participate in regular training exercises to further beer knowledge and customer service.

-Be a front-of-house “face” of Country Boy Brewing and help enhance the positive, laid-back Country Boy Brewing attitude and vibe that radiates from the premise. The best leadership is done by example.

-Answer guest questions about any of our products or operation.

-Develop and maintain relationships with guests – both new and regular.

-Provide the highest level of service in accordance with our standards.

-Communicate with other staff and management to ensure guest satisfaction.

-Report to work as scheduled, on time, and in appropriate attire.

-Help keep both brewery and taproom clean and organized in order to give each guest a great experience.

Knowledge and Skill Requirements:

-Must be a fully formed adult that is honest and capable of holding only themselves responsible for their actions.

-Outgoing personality, excellent communication skills, and the ability to remain calm while multi-tasking in a busy environment.

-In depth understanding of craft beer and quality service.

-Accuracy and speed in executing assigned tasks

-Necessary math skills to perform calculations, process transactions, and analyze sales figures.

-Able to stand for extended periods, reach, bend, stoop, and lift 50 pounds.

-Flexible schedule including nights and weekends

-Must be 21 years of age

-Must be able to pass a desirable background check as outlined by KRS 244.090.*

*c. KRS 244.090

i. No person convicted of felony within last 2 years may be employed;

ii. No person twice convicted of alcohol-related misdemeanor in last 2 years may be employed; and

iii. No person who has had a license revoked may be employed

Job Type: Part-time

Pay: $12.00 - $16.00 per hour

Expected hours: 8 – 20 per week

Schedule:

• 4 hour shift

Work Location: In person