Total Rewards Specialist

Sun Health is looking for a big-hearted, invested, and thorough Total Rewards Specialist to join our vibrant Administration team in Surprise, AZ.

Why Sun Health?

Sun Health has been supporting healthcare in the West Phoenix metropolitan area for over 50 years and continues its mission to champion superior health and wellbeing through philanthropy, inspired living, and wellness programs.

Sun Health's core purpose is to empower people to enjoy living longer and more purposeful lives and our team members lead the way in education, advocacy, and care for our residents and community.

Sun Health was recently:

• certified as a Great Place to Work by our employees in 2020, 2021, and 2022.
• awarded a top 10 spot on the national Fortune Best Workplaces for Aging Services™ 2020 and 2021 list, and
• awarded a Platinum award in 2019, 2020 & 2021 through the Healthy Arizona Worksites Program.

Benefits offered for this position include:

• Paid Time Off and Sick Time
• 401k with immediate vesting & up to 4% employer match
• Tuition Reimbursement
• Scholarships
• Career and leadership development opportunities
• Employee Health and Wellbeing programs & rewards
• Community volunteer opportunities
• Discount Programs through The Employee Network
• Employee Association: Nonprofit supporting team members in need

Statement of Purpose: The Total Rewards Specialist will provide primary support to the Director of Total Rewards to administer various benefit programs across multiple locations, such as group health, flexible spending accounts, dental, vision, accident and disability, life insurance, retirement plans, as well as the employee wellbeing program. They will also support compensation and be familiar and train to support as needed.

Reports to: Director of Total Rewards

Major Tasks, Duties and Responsibilities:

• Provides exceptional customer service at all levels within the organization, as well as to external stakeholders. Exceptional customer service includes quickly responding to team member issues, all with a polite, empathetic, and professional tone and manner.
• Supports the Director of Total Compensation to inform and guide team members on benefits matters regarding eligibility, coverage, and provisions (new hires, change of status, qualifying life events, and terminations).
• Assists team members by researching and resolving benefit related issues, with insurance providers and other benefit administrators, in a timely fashion. This includes assisting team members with health, dental, life and other related benefit claims.
• Under the guidance of the Director of Total Compensation, maintains Employee Portal benefit content and assists with the development and revisions of benefit and training related communications as needed or requested. Ensures accurate and timely distribution of required team member notices/communications.
• Supports the Director of Total compensation to administrate monthly carrier premium invoices and payments.
• Performs data reporting and retrieval activities to include preparing and sending demographic updates, as well as receiving and supporting electronic file feeds. This position is responsible for ensuring team members benefit data is updated and maintained, and information is entered appropriately for payroll deduction purposes.
• Creates and modifies reports within the HRIS system to monitor benefit program utilization and audits using Excel skills. Assists with completing benefits reporting requirements as needed or directed.
• Develops, updates and maintains department process and procedure documentation. Maintains a current working knowledge of federal, state and local regulations concerning employee benefit and other HR practices, ensuring departmental policies and procedures meet compliance requirements.
• Responsible for promoting and the administration of Employee Wellbeing Program and offerings.
• Responsible for administering other Total Rewards related programs, such as education assistance, service award programs, etc.
• Cross train in compensation to support as needed.
• Demonstrates the Sun Health Vibrant Living culture and provides all customers/audience with an excellent service experience by consistently demonstrating Sun Health behaviors (the 6 Cs) each and every day.

Qualifications:

• Must have and Associate's degree in business, human resources or related field or three years of human resources experience, or a combination of equivalent education and experience.
• Experience with Kronos Workforce Ready HRIS preferred.
• Bi-lingual highly preferred.
• Possess current or ability to obtain a Level 1 Fingerprint Clearance Card is required.
• Ability to travel in own vehicle, current Driver's license and auto insurance is required.