Title Examiner

Job Description:

Title: Title Examiner

Reports to: Title Operations Manager

Business Unit: Title Department

Location: Wenatchee, WA

Hourly Range: $17.93 – $23.65 Hourly DOE

Incentive bonus based on Company profitability.

Company Overview:

Fig provides practical solutions with fast and accurate results for all Real Estate Transaction services. As knowledgeable industry experts, with over 75 years of experience, we are here to help our customers and employees achieve success through investing in their homes and personal wealth. We believe our employees are vital to the company’s ongoing success and seek employees with diverse talents and backgrounds. We care about people, are a team, dream big, work hard, and have fun! We are proud to say, “We help people achieve their dreams.”

What you will love here at Fig:

• Your Team. A team that cares for each other and works together to get the job done.
• Your Growth. Opportunity to develop a career that is satisfying and successful.
• Your Time. Vacation 10 to 25 days per year. Eleven paid holidays. Paid Sick Leave per Washington State Law.
• Your Health. Medical, dental and vision insurance coverage and Long- and Short-Term disability insurance, and EAP
• Your Future. 401(k) with 4% company match after the first year
• Compensation Range: $17.93 - $23.65 hourly (depending on experience and qualifications). With tenure and strong performance an employee may earn up to a maximum of $27.40 per hour.

Job Summary:

Our Title Examiner is responsible to provide accurate and professional title commitments, maintain high level of productivity and products, assess risk and liabilities in accordance with policy provisions, and provide title opinions based on the facts and documentation. They work cohesively with the Title Department team to create an amazing customer experience for all title transactions.

Essential Duties and Responsibilities:

• Create an amazing customer experience through the delivery of accurate, timely and professional title commitments.
• Conduct a full search of public records for various transaction types following company procedures based on prior title evidence, specific title products and property history.
• Research respective title plant software, analyze and evaluate pertinent record documents for determination of ownership and legal descriptions.
• Reads and plots legal descriptions identifying issues relating to boundary adjustments, boundary disputes and encroachments.
• Examine title orders within company guidelines to determine the conditions of the title and insurability by considering the effect of documents such as deeds, deeds of trust, mechanics liens, tax liens, judgments, assessments, probates, and other matters of record
• Assess risks and liabilities that may jeopardize the company, and bring these matters to the attention of the title officer or title manager, as appropriate
• Prepares initial title commitment based on the application of procedural guidelines
• Reviews reports for accuracy
• Explain chain of title, exceptions, and requirements to title officer as necessary
• Maintain proper production levels and delivery standards daily
• Performs any other duties delegated by management
• Maintains utmost confidentiality and professionalism.
• Maintains information security
• Engage and promote company culture
• Adheres to company policies and guidelines

Required Qualifications:

• A High School diploma or equivalent
• One year of professional customer service experience and demonstrates competency and understanding of general office procedures.

Preferred Qualifications:

• One year of title examining experience and demonstrates competency and basic understanding of standard concepts, practices, and procedures of the title industry.

Knowledge and Responsibilities:

• Proficient with Microsoft Office, web navigation and specialized title software.
• Familiar with standard concepts, practices and procedures within the title industry
• Have basic understanding of the effect on title of the various different recorded documents, such as deeds, deeds of trust, mechanics liens, tax liens, judgments, assessments, probates

Skills:

• Adaptability: adapts to new, different, or changing requirements
• Attentive to details
• Business fundamentals: maintains privacy and confidentiality of company information, as well as that of customers and co-workers
• Curiosity: Asks “What if”, finds efficiencies, considers new methods and solutions
• Critical thinking: uses logical thought processes to analyze and draw conclusions
• Communication: maintains open lines of communication with others
• Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients
• Dependable and reliable: displays responsible behaviors at work
• Driven: personally and professionally driven for improvement or success
• Emotional Strength: handle interpersonal relationships judiciously and empathetically
• Effective Intelligence: uses capabilities effectively to accomplish tasks successfully
• Humility: ability to accept other people and ideas as having equal or better merit
• Initiative: demonstrates a willingness to work and seeks out new work challenges
• Integrity: treats others with honesty, fairness, and respect
• Planning and organizing: plans and prioritizes work to manage time effectively and accomplish assigned tasks
• Proficient in English
• Professional: maintains a professional demeanor at work
• Reading: reads and comprehends documents ranging from simple and straightforward, to more complex and detailed; attains meaning and comprehends core ideas from written materials and applies what is learned
• Resilient: tends to recover quickly from misfortune or change
• Respectful: works effectively with those who have diverse backgrounds
• Team Ability: team player who works effectively with others
• Technology: uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in Microsoft Office, email programs, accounting software, and internet browsers
• Verbal communication: maintains open lines of communication with others; speaks clearly, in precise language and in a logical, organized, and coherent manner
• Writing: uses standard English to clearly communicate thoughts, ideas, and information in written form

Essential Job Functions (including physical requirements):

• This position requires repetitive use of a keyboard, extensive phone use, bending, sitting, squatting, light lifting, and simple grasping.