Title Curative Manager

Job Responsibilities

· Oversee the day to day non-legal operations of curative, processing, and provide closing and post-closing support functions for a national firm, focusing on quality work product and production requirements

· Closely participate in all performance decisions to ensure proper resource management

· Analyzes pipelines and build workflows to ensure timely completion of daily processes

· Works with clients to develop successful business relationships

· Set goals for each team/team member pursuant to client and internal expectations

· Monitor performance of team members providing guidance where necessary; holding team accountable

· Coordinate staff absences and overtime to ensure coverage for all clients at all times

· Lead participant in interviews, hiring and counseling of employees

· Comply with all company standards and requirements

· Promote employee growth within the firm

· Problem solve title issues and closing issues to meet and exceed closing deadlines while multitasking without sacrificing job quality

· Learn tasks, identify process improvements and conduct performance audits

· Clearly define processes and requirements and effectively and thoroughly communicate same to staff

· Attend and participate in required supervisor and peer meetings

· Facilitate and govern weekly staff meetings providing clear objectives and productivity goals

· Additional responsibilities as assigned

Job Requirements

· Four-year degree, specialized training, or relevant experience strongly preferred

· 3 to 5 years of operational management experience in the title insurance industry

· 3 to 5 years in a Title Exam or National Curative oriented role

· Excellent workflow, production and portfolio analysis skills

· Proficient computer skills. Softpro experience preferred

· Specialized knowledge in one or more escrow product areas

· Excellent management and leadership skills, including mentoring and training staff

· Must work well under pressure, enjoy a collaborative work environment and be extremely organized

· Must possess the ability to implement directives independently

· Detail-oriented, strong communication skills, customer service oriented

· Ability to manage staff both on site and remotely

Job Type: Full-time

Benefits:

• Health insurance
• Dental insurance
• Retirement plan
• Vision insurance
• Life insurance
• Paid time off
• Referral program

Office location:

5404 Cypress Center Dr. Ste. 300,

Tampa, FL 33609