Ticket Seller|Part-Time| Ppg Paints Arena

Evergreen Posting 12/31/2024

• Opens and or closes ticket counter as required.
• Accurately takes the purchase order for tickets as requested by the customer, accepts payment and collects contact information to distribute mobile tickets.
• Distributes Will-Call according to procedures, or other related duties as assigned by supervisor.
• Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.
• Efficiently and courteously answers questions concerning prices, seating and events. Gives information concerning coming attractions.
• Files various records and reports. Performs related clerical work as assigned.
• • Ability to listen and follow instructions
  • Ability to input data into a computer to record sales transactions
  • Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information
  • Good problem solving skills and organizational ability
  • Ability to work independently and as a member of the team
  • Good customer service skills and sense of public relations
  • Ability to work the ticket window with minimal supervision
  • Ability to work flexible hours including daytime, evening, weekends and holidays, as needed
  • Must be able to speak, read, and write English
  • Must have professional attitude and appearance
  
  Computer Skills
  To perform this job successfully, an individual should have some knowledge of computers. Experience in computerized ticket systems preferred.
  
  Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  While performing the duties of this job, the employee is regularly required to sit for long periods of time, and use hands to handle and work on computer keyboard. Specific vision abilities required by this job include close vision.

• High school diploma or general education degree (GED)
• 1 to 3 months related experience and/or training
• Or equivalent combination of education and experience
• Box office or guest services background preferred