Thrift Store Manager (Copy)

• To manage and oversee the general operation and success of the Carol’s Hope Thrift Store located in Spartanburg, SC, including receiving and processing donations, as well as displaying merchandise
• Supervise staff and volunteers; monitor work performance and provide ongoing feedback to improve productivity and employee job satisfaction. Provide inspirational leadership to staff and volunteers, setting operational performance
• Oversee the processing of donated items; manage the rotation of items and the disposal of donated items in a timely fashion. Processes include: sorting, hanging, tagging, steaming, displaying and disposing of donated items. Coordinate, schedule and manage donation deliveries and pickups
• Coordinate and manage staff, volunteers and their schedules
• Oversee backdoor issues such as donations that were left and the upkeep of the dumpster and volunteers/work program participants in Thrift Store duties
• Operate a cash register, reconcile cash with sales receipts, and keep record of transactions
• Uphold the cash handling policy and properly execute the procedures
• Be responsible for the positive image of the Thrift Store and promoting its purpose
• Meet customer needs with a smiling face and always make our customers know that they are important and special to us. Handle all customer questions and concerns
• Deal with performance concerns promptly, directly, fairly, and respectfully while maintaining a solutions based focus
• Maintain confidentiality regarding all personnel matters
• Identify maintenance problems at the store and communicate needs to Director of Operations and/or the to ensure a safe, pleasant, and clean working environment for staff, volunteers, and customers
• Perform other duties as assigned by the Director of Thrift Stores

• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off
• Vision insurance

• Full time
• Weekend availability required

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