DESCRIPTION & REQUIREMENTS:
A Front of House Associate is trained in basic responsibilities of all three areas of Front of House (concessions, house management, and box office). A background in hospitality, food service, or box office sales is a plus. Between the months of September and May, the position consists of occasional rental and co-production events. During the summer season (June-August), hours increase with regularity. Mainstage show shifts are on evenings and weekends; KIDDSTUFF show shifts are mornings/early afternoons Thursdays-Sundays.
BOX OFFICE RESPONSIBILITIES INCLUDE:
● Selling tickets through our ticketing software, Total Info, to patrons over the phone and in person.
● Answering patrons’ questions in person, by email, and over the phone, and generally providing a high level of customer service to Hangar patrons.
● Counting out the cash drawer before and after each shift and maintaining proper cash handling procedures.
● Counting ticket stubs and issuing attendance reports.
● Supporting the House Manager as they prepare for the show in the form of printing, providing information about accessible seating and attendance, etc.
● Sorting tickets and subscriptions for Will Call.
Job Type: Contract
Pay: $16.00 per hour
Schedule:
- Evenings as needed
- Weekends as needed
Work Location: In person