The UPS Store Part Time Center Associate - 6259

The Center Associate delivers excellent customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales/POS experience, strong computer and internet skills, age 17 or older, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

COMPENSATION

• $16 - $17 per hour, Incentive Bonuses, Daytime Hours

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Completes tasks independently in a quick turn environment
• Is available to work 20-30 hours per week for assigned shifts weekdays during the hours of 3pm-6:30pm, Saturdays 9am-3pm, and Sundays 10:00am-3:00pm
• Performs other duties as assigned

QUALIFICATIONS

• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible with good work ethic
• Able to multi-task while maintaining attention to detail and high quality control
• Able to have a strong sense of urgency in a fast paced environment
• Able to lift 40+ pounds