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Form of workJob Overview: SHIFT: 8am-5pm (Shift subject to change based on business needs
Our Wind Creek Platform team powers the online experiences and services our customers love, and we pride ourselves in our culture of inclusivity, customer focus and quality. To support our commitment to quality, we want to advance our quality assurance efforts. We're looking for an experienced professional who drive can engineering quality strategy, planning, automation, and execution across a cross-functional client and service team.
Purpose:
Our genuine engagement and positive energy provides guests, especially women, an escape into an exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities:
Lead a team of internal and external testers
Facilitate setting the quality bar for products and services
Set expectations for Testers and evaluate their performance
Supervise day to day Tester activities
Communicate with multiple stakeholders to facilitate the flow of information
Drive test automation strategy and execution
Use data/telemetry to find issues and drive improvements
Escalate issues to appropriate owners to ensure issues are actioned
Improve team processes strategically and based on feedback
Requirements:Required: (please ensure you meet the listed requirements prior to applying)
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Must be twenty-one (21) years of age or older
Bachelor's Degree in Computer Science or Related Field AND two (2) years Supervisory experience- required
o OR Four (4) years' experience in a Management position- required
o OR Three (3) years' experience in a Supervisory position with Wind Creek Hospitality- required
Five (5) years of testing experience with at least one (1) year experience managing people- required
Experience troubleshooting rich client applications and services- required
Preferred:
Experience creating and driving quality strategy
Experience writing test plans spanning clients and services
Experience automating test cases and execution
Experience coaching early in career testers
Experience partnering well in a cross-functional team
Excellent written and verbal communication skills
Experience using product/service telemetry to discover issues
Ability to build consensus within a cross-functional team
Ability to give actionable feedback on product implementation
Experience working on video games or casino style games
Willing to travel and participate in training and meetings as needed
Willingness to work flexible hours when needed
Must have a valid and current State Driver's License and an insurable driving record for purposes of driving company vehicles as required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
Must have a Pennsylvania and/or Illinois Gaming License (or the ability to obtain and maintain a license) as a requirement for this position as requested
Must have willingness and ability to work in a smoke/secondary smoke environment
