Address
Form of workThe Palfinger values of People, Entrepreneurship, Respect and Learning, are more than words. We strive every day to create and support an atmosphere of collaboration, transparency, empowerment, and customer focus so our greatest assets, our people, will be able to harness their passion, drive, and motivations to make a big impact!
As an international group Palfinger offers its customers around the world hydraulic lifting solutions at the interfaces of the transport chain. At the moment, Palfinger operates business in 16 sectors. As a member of the Palfinger North America Region (https://www.palfinger.com/en-us ), Palfinger continuously pursues our vision of being the preferred provider of truck equipment throughout North and Latin America.
Palfinger is seeking a Human Resources Director for our North American Sales and Service Organization in the Chicago area to support our North American team, reporting out of our Schaumburg, Illinois facility.
Job Summary:
The HR Director for Sales and Service reports to the Vice President of Human Resources North America. The role will directly manage and support all of North Americas Sales and Service HR functions as well as to provide strategic and HR support for all locations throughout the United States, and Canada. This position will require travel up to 30% of the time to our facilities as well as to sales and customer locations. This position will support the VP of NAM Sales and Service in all facets of the Human Resources function, i.e., recruiting, employee development, talent management, Organizational design,employee relations, data/HRIS system reporting, employee engagement, immigration and international assignments, wage and benefit surveys and performance reviews. The selected candidate will also work closely with the Area HR team to align and support Region Americas strategic HR programs. The role will also champion change management programs, learning and Development and cultural awareness initiatives.
_____Primary Responsibilities:
- Partner with the VP sales and Service to execute all current and new programs/processes including reviewing organizational structure, commission plans, Sales Operational objectives and Sales Training.
- This role will have two HR Business Partners reporting directly.
- Assist in the execution of Global, Regional and local HR programs, services and policies to support the entire NAM organization.
- Participate and facilitate Global and Regional Sales & Service and HR meetings as required.
- Assist the business executives and leaders in support of optimizing the company's structure and framework.
- Maintain a strong relationship with all levels of management, employees, and other business units by effectively assisting and coaching managers, supervisors and front-line staff on employment related topics and issues.
- Support the overall talent management Sales & Service strategy including workforce planning, recruiting, hiring, training and development, performance planning, and succession planning.
- Execute and support change management initiatives,
- Coordinate hiring, terminations, employee transfers, etc., in person and enters information into the current payroll and HRIS software.
- Analyze metrics on employee retention and experience to generate ideas for improvements and enhancements.
- Partners with Total Rewards Administration team to implement employee rewards and compensation policies, salary increments, and bonuses.
- Bachelor's degree in Business Adminstration, Human Resources or Industrial Organizational Pscyhology. Master's Degree preferred.
- 7+ years professional HR experience required, preferably in a manufacturing environment with a high degree of responsibility in safety, recruitment, and positive employee relations.
- Experience supporting a Sales orgnization preferred.
- Experience facilitating leadership meetings.
- Knowledge of sales compensation plans.
- Demonstrated experience recruiting experience and providing managerial guidance on selection processes and use of selection tools.
- Experience providing internal consulting and training for executives, and managers on employee issues related to performance and development, including succession planning.
- Experience and proficiency in Microsoft Office suite of products, payroll and HRIS systems, experience in ADP and SAP Success Factors highly preferred.
- Strong effective communicator in writing, business presentations and in interpersonal communication.
- Highly developed, demonstrated teamwork skills.
- Demonstrates a high degree of confidentiality.
- Commitment to continuous learning.
- Knowledge of employment law and employee relations.
- Demonstrated ability to see the big picture and provide useful and strategic advice and input across the company and on the senior executive team.
- Ability to lead in an environment of constant change.
- Experience in supporting multiple locations is a plus.
- Experience working in a flexible, employee empowering work environment.
- Experience in organization development and change management.
- Demonstrated experience using reporting tools, conducting analysis and identifying trends.
- Competitive compensation and performance rewards
- Comprehensive Benefits package with flexible options
- Opportunity for continuous learning and career growth
- Environment of Respect, Integrity, Openness, Inclusion and Support
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
