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What to Expect What You’ll Do What You’ll Bring
The Tesla Advisor consistently delivers an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.
As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
We are hiring for full-time positions.
- Engage walk-in guests promptly, personally, and with the goal of opening the conversation and ensuring they feel welcome
- Excite, engage, and educate prospective customers and current owners through calls, emails, or text and outbound events to answer questions and educate them about Tesla’s product offering
- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential
- Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets
- Effectively present, sell, and support the delivery and installation of the entire Tesla eco-system
- Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownershi
- At least 1+ year of customer service and/or sales experience with proven track record to meet or exceed goals
- Ability to understand and convey business issues and technical concepts
- Strong sense of team mentality and reliability
- Ability to work evening hours, weekends, and holidays in a retail environment
- Ability to obtain appropriate state licensing, where applicable
- Must have a valid driver’s license in country of employment
Compensation and Benefits
As a part-time Tesla employee, you will be eligible for:
Benefits
As a part-time Tesla employee, you will be eligible for:
- 401(k) with employer match
- Employee Assistance Program
- Sick and Vacation time
- Tesla Babies program
- Back-up childcare and parenting support resources
- LGBTQ+ care concierge services
- Pet Insurance
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
