Tenant Concierge - Leasing specialist

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Office managment and reception in busy Property Managment Office
• Provide reception at front desk, take telephone calls, and assist visitors (sign in and out), applicants, and residents. Respond promptly to requests , directing to other staff when appropriate.
• Preparation of leasing files
• Answer multiline phones
• Prepare, organize, and maintain general office including data entry; maintenance of resident and misc. files; obtain proper signatures; preparation and distribution of correspondence; and events. Duplicating, filing, faxing, mailing, and message delivery when necessary.
• Respond to online lead inquiries for vacancies
• Interviews prospective residents to ascertain needs/wants and qualifications. Provides marketing information, shows rent-ready model, and requests application completion. Prepare application packets, process incoming applications and maintain past application files, including releases, verifications, and compliance forms.
• Maintain applicant and current resident transfer waiting lists, move-in/move-out list, parking list and other appropriate resident or property data.
• Set up, maintain, and update lease files in an organized and accurate manner. Prepare lease packages for move-ins. Schedule move in appointments and orientations.
• Receive rent checks from and issue receipts to residents.
• Proficient in the use of property management software.
• Obtain certification forms from residents (checklist and release forms) and verify forms are properly completed. Assist in processing the correct verification forms and obtain resident signatures once certification is completed. Enter data into property management software programs as appropriate.
• Coordinate purchase of office supplies, maintains supply levels, and oversees receiving and shipping. Call for service on office equipment.
• Generate work orders in property management software to submit to maintenance. File completed work orders in property management software. Keep calendar for staff or partners on-site community room and/or meeting facilities. Supervisory Responsibilities This job has no supervisory responsibilities.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Paid time off

Experience level:

• 1 year

Schedule:

• Monday to Friday

Work Location: In person