Temporary Housing Operations Coordinator

Engineering a world of possibilities

Under the general supervision of the Assistant Director for Occupancy Management, the Temporary Coordinator of Housing Occupancy and Marketing is responsible for every aspect of the housing process for students from marketing to room placement. marketing, processing, placement, removal, and withdrawal of housing occupancy for all residence halls and all Mines Park apartment housing, overseeing an estimated 2500-bed operation. The Temporary Coordinator of Housing Occupancy and Marketing serves on the professional staff team for the Department of Residence Life ("the department") and implements the goals and objectives of the department daily. The Temporary Coordinator of Housing Occupancy and Marketing will oversee applications, contracts, and placement utilizing departmental and university-wide software systems. Marketing and communication from the department to potential and current students and families will originate with this position. The responsibilities of this position are outlined below but may change as the needs of students, the department, and Colorado School of Mines change.

RESPONSIBILITIES

• Under the general direction of the Assistant Director for Occupancy Management, the Temporary Coordinator of Housing Occupancy and Marketing directs all functions related to housing assignments for all campus housing (Residence Halls, Greek Housing, Apartments, and summer assignments) for students including the assignments for ~2500 bed spaces on campus, initiation of policies related to assignment priorities and procedures, and interpretation of policy to students, staff, and family members. This position intends to be able to expand and grow along with our department as on-campus housing numbers increase.

• Directs collaboration with third-party campus partner, Star Rez, to ensure functions of the housing management software are working for the department through regular and thorough testing, development of the student housing application, and management of PortalX housing portal.
  • Update process graphs in PortalX to configure and edit applications for yearly housing application processes, including first-year, second-year, themed learning, summer, and Greek Housing students.
  • Building reports in Star Rez to pull data, focusing on each specialized population in housing (Residence Halls, Greek Housing, Apartment, and Summer assignments) to distribute to campus partners.
  • Review, monitor, and evaluate all aspects of housing placement, including student housing applications, contracts, and placement utilizing the StarRez software system and the PortalX housing application portal.
  • Complete all billing processes and software interactions for student information. Includes setting dates, room configurations, housing rates, new terms, meal plans, check-in and check-out of students, open and close portals, exporting files to campus partners and internally; testing each process to ensure proper function and positive student experience.

• Manage the development of the department's internal and external facing software including:
  • Housing management software (StarRez)
    • This position is the departmental PowerUser
  • Website (WordPress)
  • Residence Life's social media accounts

• Banner and Workday
  • Work alongside the Residence Life Administrative Assistant to ensure that rent and utilities for Mines Park Apartments are run within the campus databases each month.

• Responsible for website content development, communication, and evaluation of information posted across all external-facing media regarding the Department of Residence Life
  • Recurring development of departmental marketing, highlighting all Mines on-campus housing options, to get the most information to students who are prospective first-year students, all the way to graduate and family members living on-campus.
  • Develop and implement marketing strategies for all applicants to understand the entire application process, from the time a student is accepted to the institution, through their graduation.

• Assess processes, and procedures to ensure that the student experience with housing placement is user-friendly and student-focused.

Salary and Benefits

$28 per hour

Mines takes into consideration a combination of candidate's education, training and experience as well as the position's scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the on-campus Recreation Center (fitness classes and training, swimming pool and more), equipment rentals through the Outdoor Rec Center, the Colorado State Employee Assistance Program (CSEAP), and backup child and elder care. Coming soon is an on-campus daycare center. For more information about benefits at Mines, go to mines.edu/human-resources/benefits.

HOW TO APPLY

Minimum Qualifications

• Bachelor's Degree in a relevant discipline, or an equivalent combination of education and experience
• Progressive and extensive experience working within a higher education setting; understanding of student services.
• Understanding of a university's yearly housing, assignments, and operations cycle
• Demonstrated ability to relate to individuals and groups with widely varying backgrounds, perspectives, education, and skills.
• A sense of humor. Our work is serious, but we can't take ourselves too seriously.
• University and Residence life-focused marketing and content creation
• Multi-tasking and organizational skills with a high attention to detail

• Bachelor's degree in a relevant discipline, or an equivalent combination of education and experience
• Experience and progression within university Housing Operations, assignments, marketing, residence life
• Past or current experience using StarRez housing management system, including PortalX
• Using SQL/database query language
• Banner, MS Office suite, Workday Enterprise Management.
• WordPress website management.
• Experience working with apartment leases and yearly processes.

ABOUT MINES & GOLDEN, CO

When the world looks for answers, the world looks to Mines.

Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment. Founded in 1874 with specialties in mining and metallurgy, Mines' scope and mission have continually expanded to meet the needs of industry and society. Today, we are the No. 38 public university in the nation, recognized for our innovation and undergraduate teaching in science, technology engineering and math (U.S. News and World Report, 2023).

Mines graduates are change makers, boundary breakers and problem solvers. Since our earliest days, a Mines education has been and continues to be a transformational opportunity, with one of the strongest returns on investment out there for talented STEM students of all backgrounds.

At the same time, Mines faculty members are pushing their fields in new directions, whether that's manufacturing, space resources, quantum engineering, carbon capture or more. Mines was recently classified as a R1 "Very High Activity" research institution by Carnegie, a notable feat for any university but particularly one of our size.

That size - roughly 7,000 undergraduate and graduate students - also translates to a close-knit campus community, where employees have opportunities to get involved in multiple ways, continued professional learning is valued and everyone can make an impact.

Community Alliance groups bring together employees for professional development, networking, cultural awareness and community involvement, and all Mines employees also have access to the wealth of activities happening every day on campus - nationally-renowned speakers, special events and Mines traditions like Engineering Days, just to name a few.

And don't get us started on our hometown. We are located in the heart of Golden, Colorado --with its charming historic downtown and nearby hiking trails - and in close proximity to all that Denver and the Rocky Mountains have to offer. That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make the Denver area an ideal place to live, work and play.

Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world's problems and educating the next generation of change makers? Are you an individual who values a diverse and inclusive community, where our different perspectives, experiences and cultures enrich the educational and work experience?

Look to Mines.

Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines' commitment to nondiscrimination, affirmative action, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a diverse student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequity or concerns for safety.

Colorado's premier engineering and applied science university for 150 years and counting

Employment Type: Full Time