Responsibilities:
-Create positive and proactive relationships with all Members.
-Serve the Member standing in front of you first; answer the phone second; work on side tasks/projects third. ...
-Ability to follow check handling procedures in order to properly validate the negotiability of checks presented at the Teller window.
-Enter Members transactions into computers in order to record transactions and issue computer-generated receipts.
-Verify Members identity before providing information or performing transactions; update Member information as needed, such as address and phone number changes.
-Talk to Members about, and answer questions about, loan balances, interest calculations and dividend rates.
-Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for further processing.
-Identify and resolve transaction mistakes when debits and credits do not balance by following specified procedures
-Receive and verify correct mortgage and loan payments, verifying payment dates, payment amounts due, late fees and correct account and / or loan.
-Contact Members with questions as needed or assigned.
-Resolve problems or discrepancies concerning Members accounts.
-Allow Members access to Safety Deposit Boxes, following specified procedures.
-Order a supply of cash to meet daily needs, in accordance with procedural amounts.
-Receive and count daily inventories of cash before entering drawer.
Working hours: 8:00 AM - 6:00 PM
Skills:
-Strong mathematical skills.
-Ability to handle and process large monetary denominations.
-Strong Member service skills.
-Ability and willingness to travel to and work in other offices.
-Completes mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests.
Education:
High School
Experience:
1-4 years
Qualifications:
-High school diploma or equivalent required.
-6-12 months professional customer service experience preferred.
-6-12 months professional banking or credit union experience preferred.
-Prior Cash Handling experience
Apply now at www.spherion.com/apply/75034
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).