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Fargo Hornbacher's Village West Job Description:
Join the High-Energy Team at Gate City Bank, Fargo Hornbachers Village West!
Are you a driven, compassionate, and creative individual? At Gate City Bank, we believe in investing in the best people – that’s YOU! – because we know that’s what sets us apart.
Why Choose Us?
- Explore our outstanding benefit packagehere.
- Pay starting at $17.25/hr
- +$5/hr for all Saturday shifts worked!
Job Description:
As a Customer Service Representative at our Fargo Hornbachers Village West Office, you’ll be providing exceptional Customer Service, assisting with financial transactions, and offering a wide range of services. You’ll also guide customers on how to effectively utilize our products and services to achieve their financial goals.
Schedule:
- Monday to Friday: 3:30pm-Close (6:15pm)
- Rotating Saturdays: 8:45AM-12:15PM
- +$5/hr for all Saturday shifts worked!
Essential Functions:
- Open new accounts, educate customers on available services/products.
- Utilize customer interactions to suggest additional services or programs.
- Manage and balance cash drawer, reporting discrepancies to supervisor.
- Address basic customer inquiries, both in-person and over the phone, while adhering to regulations and privacy policies.
- Demonstrate “Brilliant at the Basics” Customer Service skills, fostering productive relationships.
Requirements:
- High school diploma or equivalent
- Prior Customer Service, cash handling, and/or sales experience preferred
- Detail-oriented with high accuracy in transaction processing
Ready to bring the excitement? Join us in making a difference for our customers and our community! Apply today!
EOE/including Disability/Vets
Member FDIC
