Telephone System Coordinator/Medical Records - Cardiology, Pulmonary, Sleep

Job description

Torrance Memorial Physician Network has an immediate opening for a full-time Telephone System Coordinator (Operator). The Telephone System Coordinator is responsible for answering telephones for a busy cardiology/pulmonary/sleep practice. We are seeking an energetic, positive, team oriented person to join us!

Position Description:

The Telephone System Coordinator’s responsibilities include but are not limited to the following:

• Answer phones and route calls to appropriate departments/personnel.
• Take messages accurately and document in computer system.
• Overhead page physician and staff as needed.
• Schedules appointments for office visits and diagnostic studies.
• Notifies patients and reschedules appointments as needed.
• Verifies insurance eligibility and obtains authorization as needed.
• Provides patients with any necessary instructions / directions.
• Provide Front Desk coverage as needed.
• Scans and uploads documents into the electronic health record.

Position Requirements:

• Experience working in a medical office as Operator, Front Desk Receptionist or Scheduler.
• EHR (Electronic Health Record) software experience required. Prior Cerner experience preferred.
• High School Diploma/GED
• Knowledge of use of office equipment (fax/copier/scanner)
• Strong understanding of HIPAA and patient confidentiality
• Strong interpersonal and communication skills.

Qualified candidates should submit their resume via this ad for consideration

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person