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Form of workOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
This role will require a regular work schedule ending at 7:30PM CST, Monday through Friday.
As a telehealth Registered Nurse (RN) with Optum Specialty Pharmacy, you'll support a diverse member population with education, advocacy, and connections to resources they need to feel better and get well.
This is a high volume, customer service environment. You will need to be efficient, productive, and thorough, while providing quality patient care via telehealth activities. solid computer and software navigation skills are critical. You should also be patient-focused and adaptable to changes.
If you hold a compact RN state license, you'll enjoy the flexibility to telecommute. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as provide development for other roles you may be interested in.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Using telehealth activities to assess members' current health status
- Identifying gaps or barriers in treatment plans
- Providing a complete continuum of quality care through close communication with members via telehealth interactions
- Supporting members with condition education, medication reviews, and connections to resources
- Collaborating with leadership and clinical peers to resolve complex issues or escalations, as needed
- Documenting patient interventions in pharmacy systems
- Maintaining clinical acumen for the disease states and medications managed by the Specialty Pharmacy
- Performing other duties and responsibilities as required
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Reside in a compact state and hold a current, unrestricted RN, Enhanced Nurse Licensure Compact (eNLC), multistate license
- Obtain RN licensure in other non-compact states and/or US territories, including California, as required; must complete all requested non-compact RN licensure within the first year of hire
- 2 years of direct patient care as a RN
- MS Office proficiency (e.g., Word, Teams, Outlook)
- Ability to type and can navigate a Windows-based environment
- Ability to work an assigned 8-hour shift between the hours of: 8:00 AM to 7:30 PM CST
Preferred Qualifications:
- Bachelor of Science in Nursing (BSN)
- Current, unrestricted California RN license
- Experience in a telehealth role or call center experience
- Specialty and/or Oncology experience
Knowledge, Skills, and Other Abilities:
- Time management
- Oral and written communication skills
- Professionalism
- Detail oriented
- Ability to multi-task
- Willing to work and contribute to a team environment
- Ability to critically think
- Ability to maintain confidentiality
- Self-motivated
California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $56,300 to $110,400 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
