Telehealth Coordinator/Medical Assistant

Job Summary

One of California's premier medical service organizations is looking for an experienced full-time Telehealth Care Coordinator to join our team. As a member of the Telehealth team, you will work on-site in the office while providing the highest quality patient services virtually through our portal. If you are passionate about health and looking for career advancement opportunities, join our growing organization.

Responsibilities:

• The Care Coordinator effectively communicates, manages, and organizes all aspects of the patient encounter to ensure the optimal patient care experience.
• Provide administrative support for telehealth daily operations, including triaging intake
• questions to team members and collecting/entering patient data.
• Provide administrative and operational support across telehealth programs, serving as facility and medical provider liaison.
• Lead scheduling components related to the telehealth program, including maintaining a calendar and sending reminders.
• Assist with broader operational activities, including scheduling appointments, light scribe duties, assisting with completing documentation, and completing office-related tasks (copying, etc.) as needed.
• Assist with quality improvement implementation.
• Assist with other duties as needed.

Experience:

• Must have excellent customer service skills and be committed to providing the highest level of customer service.
• Possess a professional appearance and attitude.
• Ability to relate to diverse communities.
• Possess a warm and caring manner.
• Protect the confidentiality and security of patient information and adhere to HIPPA regulations.

Qualifications:

• High school diploma or equivalent is required.
• Additional education or certification in medical billing and/or credentialing is preferred.
• Must be able to pass all background checks
• Current BLS Certificate required.
• A Medical Assistant Certificate from an accredited Medical Assistant program is required.

What We Offer:

• Monday - Friday schedule, no weekends
• 401(k) Retirement Plan (with employer match)
• Internal ongoing educational/training opportunities
• Competitive compensation
• Continuous coaching & mentorship

When you join our team, you have the opportunity to develop your career based on your strengths and potential, including the possibility to move functionally, geographically, laterally, and vertically. This career destination is for engaged, caring, passionate, and talented people who want to make a difference. We are the leader in the development and management of comprehensive wound healing.

Equal Opportunity Employer encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Job Type: Full-time

Pay: $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Language:

• English (Required)
• Spanish (Preferred)

License/Certification:

• Certified Medical Assistant (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Beverly Hills, CA 90211 (Required)

Work Location: In person