Job Description :
Knowledge, Skills, and Abilities :
Requirements :
- Load and confirm telecom network equipment provisioning and commissioning configuration parameters. Validate functionality using optical and data testing equipment
- Support live OPTS and EMOP procedures to add new hardware (chassis/shelves, cards, and/or pluggables). Conduct testing to validate functionality
- Responsible for completing inventory, provide data status reports and follow up on outstanding issues on daily activities
- Perform preventative or reactive maintenance to network equipment
- Use test equipment to perform circuit testing such as: FC-100, FC-200, FC-400, FC-800, 10G, 1GbE, OC-192, OC-3, OC-48 etc.
- Working knowledge of fiber optic cleaning and testing, using OTDR, light source/meter
- Assist Installation technicians in completing projects when necessary to meet customer expectations
- Proper recordkeeping on each job to include daily status reports, redlines, and quality audits as needed
- Attend training and shadowing programs available for new equipment to help expand knowledge of our vendor equipment
- Manage acquired travel and lodging expenses
- Maintain an accurate record of receipts for submission on weekly basis
- Submit electronic Timesheet (by designated time) each week
Knowledge, Skills, and Abilities :
- Knowledge in optical and data transport systems
- MUX installation experience.
- Ciena Tester (Certified a plus)
- Knowledgeable in Telecom Industry Quality Standards of Installation
- Excellent customer service while working at customer facilities
- Ability to work in near live functioning networks
- Excellent problem solving and ability to handle rapid paced technical environment
- Analytical, detail-oriented, flexible, and decisive
- Able to interpret project documentation
- Able to work in an organized and efficient manner while multitasking
- Proficiency in Microsoft office, Microsoft Visio, and Adobe reader
- Brady labeling skills a plus
Requirements :
- A college graduate from an accredited university and/or minimum of 1-3 years of related experience. Bachelor's degree from an accredited university a plus
- Strong written and verbal communication skills
- Must be adaptable to changing environments
- Must be willing to travel extensively
- Ability to retain large quantities of information
- Ability to work well with others
- Levelheaded with keen decision-making skills
- Strong computer skills including MS Office and database experience
- Working field knowledge of SONET/DWDM based systems, a plus