Technology Support Spec

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Sign On Bonus/Relocation***

• Paid Days Off from Day One

• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Monday - Thursday 8AM-4:30PM and Friday7AM-3:30PM

The community you’ll be caring for:

• Located north of Orlando in the community of Altamonte Springs, our facility is consistently named “Best Hospital” for overall quality, reputation, doctors and nurses by local residents

• As the largest satellite campus within the AdventHealth system, AdventHealth Altamonte has been providing state-of-the-art healthcare to the community since 1973

• The 398-bed hospital cares for more than 168,000 patients a year. We are proud to be revolutionizing health care with visionary leadership and world-class resources

The role you’ll contribute:

The Technology Support Specialist will administer, maintain, monitor, support and repair the Credit Union’s website, social media, and mobile applications. Will work with the IT Manager to perform troubleshooting, maintenance, and provide assistance to end users. Oversees new electronic services and technology projects. Serves as the backup to the Credit Union Department Information Systems (IS) Coordinator for AdventHealth. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

• Ability to follow instructions and respond to management direction. Ability to work independently and with teams. Well organized and accomplished in task management. Ability to handle multiple priorities and issues to facilitate appropriate deployment of system escalation, resources, and Credit Union support in a timely manner or within deadlines. A self-motivator who readily accepts new tasks and projects.

• Knowledge of Bank Secrecy Act (BSA), Anti-Money Laundering (AML) Compliance and other regulations and laws related to the position.

• Comprehensive knowledge of and experience with Micro Soft operating systems and application software being used to provide support to employees and members. Ability to resolve, coordinate, monitor, and document information technology projects to accomplish goals and objectives. Ability to troubleshoot, analyze, and resolve equipment and operating system issues. Knowledge of Website hyperlinks, anchors, and Hyper Text Markup Language.

• Excellent communication skills to include written and verbal. Strong sense of accountability and follow through.

• Ability to pass credit union insurance bond check.

Qualifications

The expertise and experiences you'll need to succeed:

EDUCATION AND EXPERIENCE REQUIRED:

• Minimum (1) year related experience in electronic services technology.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED:

• N/A

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Information Systems

Organization: AdventHealth Orlando

Schedule: Full-time

Shift: 1 - Day

Req ID: 24010377

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.