Technician/Inventory Coordinator

What You’ll Do

As a Technician/Inventory Coordinator for REMPREX you will support the department through ensuring proper inventory of parts to meet company need. You will manage a database to meet distribution needs and ensure efficiency through proper testing of all parts, materials, and technology in stock. The Technician/Inventory Coordinator will build relationships with remote sites and the regional warehouse to confirm proper inventory of hardware and operations equipment. The role provides ample opportunity for growth in technology acumen and hands-on work.

Responsibilities

• Produce and distribute Inventory Dashboard for management review
• Update the inventory system by utilizing weekly maintenance audits and ensure day-to-day inventory replenishment
• Perform comprehensive testing and inspection of parts to identify defects or malfunctions
• Record and document test results accurately and in a timely manner
• Maintain a clean and organized testing area
• Ensure inventory levels at all locations are within the required parameters
• Determine the lifespan of parts and replacement options
• Process pick-up and delivery tickets by pulling and dispatching parts to the appropriate location
• Perform appropriate computer and inventory transactions as required
• Develop and maintain key control reports (such as Return Material Authorization (RMA) reports) to document all steps in the RMA process 
• Provide REMPREX and its vendors with metrics on RMA performance
• Process the end-to-end RMA cycle (Receiving bad parts from Field Service Technicians, provide RMA information to vendors, ship and track parts, and place the received parts back in the inventory).
• Reduce inventory levels and RMA costs by ensuring both REMPREX and its vendors are properly managing all RMA parts
• Unload freight from delivery carriers, check incoming shipments for mishandling and damages, and note all damages to the carrier
• Assist with shipping materials to customers, distribution allocation, repair facilities, and vendors and notify the appropriate party of any discrepancies
• Perform additional duties as assigned by department management

What You’ll Need

• 2+ years of experience in a technologically advanced environment which includes:
  • Testing of devices
  • Troubleshooting systems and equipment
  • Repairing and replacing faulty parts/equipment
• 2-5 years of customer service and/or service industry experience
• Previous experience managing inventory
• Ability to work independently and manage a workload with competing priorities
• Familiarity with inspecting, analyzing, and troubleshooting systems and equipment
• Proficient skill in word processing, typing, and email applications.
• Basic knowledge of Excel and utilizing spreadsheets for tracking and reporting
• Ability to problem solve and ask thoughtful questions to create solutions
• Active-listening skills with the ability to communicate efficiently and effectively
• Proven ability to function as part of a team and build relationships
• Previous experience running tests and interpreting results to make effective recommendations

• Ability to pass and maintain certifications or proficiencies in the following areas:

  • eRAILSAFE Certification

  • REMPREX and Client Safety Rules and Regulations

Your assimilation into our culture is very important in having a long and mutually beneficial career at REMPREX.  Our core values are the driving force in our business.  As a potential member of the REMPREX team, you should align with our core values.

Safety | We commit to actively foster a healthy and injury free environment for our employees, clients and the communities we serve.

Integrity | We make it a priority to do the right thing even when no one is looking, which is why we commit to the highest ethical standard.

Innovation | We challenge conventional thinking to continually improve the products and services we offer.

Transparency | We say what we mean, mean what we say, and do what we say we’ll do.

Location 

This role is based out of our corporate headquarters in Lisle, Illinois. Our office is conveniently located and easily accessible by public transportation and major highways.

Who is REMPREX and Why Are We Hiring?

REMPREX specializes in the operation, support and engineering of intermodal terminals and ports nationwide.  We specialize in delivering safe, efficient, and scalable services to help our clients transport intelligently.  Click here to see it for yourself! 

What We Offer

• Competitive compensation & a comprehensive benefits package that includes medical, dental, vision, life, disability, flexible spending, 401k + match and more!
• Paid Time Off
• Tuition Reimbursement
• Complimentary onsite fitness center in our corporate headquarters
• Employee Assistance Program
• Employee Referral Program
• A conveniently located office easily accessible by public transportation and major highways
• A Diverse & Inclusive Company Culture that offers genuine teamwork

Ready to build your career with an industry leader?

REMPREX is the one intermodal logistics company that truly does it all and whether you are looking to make an impact on our front line in Operations or ready to contribute your expertise to one of our professional corporate areas like Information Technology, Account & Finance, Human Resources or Client Services, our highly-innovative, rapidly-growing enterprise provides everything you need to build a rewarding career.  If you are a builder at heart, enjoy solving problems, taking the initiative, pitching in where needed, are always up for a challenge, we encourage you to explore your future with REMPREX and apply today! 

If this role isn't what you're looking for, please consider other open positions.

REMPREX is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, REMPREX participates in the E-Verify program in certain locations, as required by law.  As part of our pre-employment process, we do require successful completion of a background and drug screening.