- Solely responsible for the installation and maintenance of surveillance equipment.
- Troubleshoot and repairs faulty equipment in timely manner.
- Observe and report all area under surveillance to ensure compliance with the Illinois Gaming Commission’s policies and procedures.
- Ensure that all company and departmental procedures are followed; assists various local, state, and federal authorities in various activities and investigations to ensure that procedures and laws are observed.
- Research, evaluate, make recommendations, and procures or provides expertise in the procurement of technical investigative equipment.
- Document and maintain detailed records (e.g. service requests, location of equipment, time and parts used for repairs, etc.)
- Schedule and/or coordinate services (e.g. repairs, installations, removal of equipment, preventative maintenance, etc.).
- Respond to 24-hour/day, seven day/week emergency callouts to perform and/or facilitate emergency equipment repairs anywhere technical investigative equipment is utilized.
- Test and evaluate new equipment to ensure that the equipment meets the parameters of Gaming Commission specifications.
- Perform work regularly and adheres to all Illinois Gaming Regulations.
NON-ESSENTIAL JOB FUNCTIONS
- Attend seminars when needed.
This knowledge and these abilities are typically acquired through the completion of a high school education, or equivalent, as well as two years’ progressive experience in surveillance operations. Supervisory experience preferred. 20/20 corrected vision is required.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
- Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts.
- Prior experience in the Gaming industry required.
- Prior experience opening new properties/outlets strongly preferred.
KNOWLEDGE OF:
- Knowledge of a 24-hour, 7 days a week gaming operation.
- Knowledge of industry’s most sophisticated surveillance equipment, knowledge of gaming industry and normal trends in losses, ability to recognize and monitor suspicious activities of team members and guests.
- Knowledge of gaming scams in order to foresee and defray losses to the company, knowledge of monitoring techniques and ability to network with other gaming corporations and discuss surveillance activities.
- Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
ABILITY TO:
- Test and repair circuits and sensors, following wiring and system specifications.
- Drill holes for wiring in wall studs, joists, ceilings, or floors.
- Install, maintain, or repair security systems, alarm devices, or related equipment, following blueprints of electronic layouts and building plans.
- Feed cables through access holes, roof spaces, and cavity walls to reach fixture outlets; then position and terminate cables, wires, and strapping.
- Mount and fasten control panels, door and window contacts, sensors, or video cameras and attach electrical and telephone wiring to connect components.
- Examine systems to locate problems, such as loose connections or broken insulation.
- Test backup batteries, keypad programming, sirens, and all security features in order to ensure proper functioning, and to diagnose malfunctions.
- Mount raceways and conduits and fasten wires to wood framing, using staplers.
- Adjust sensitivity of units, based on room structures and manufacturers’ recommendations, using programming keypads.
- Order replacement parts.