Technician Fiber Installation

Overview:
Prince Telecom is currently hiring qualified Field Technicians to join our team to help connect America. As a full service telecommunications company, we specialize in building, maintaining, and managing some of the largest upgrades, rebuilds and new builds as well as a wide range of services including aerial and underground construction, structured wiring, fiber splicing, cable mining, and engineering for the fiber to the home market.

We provide paid training, a company vehicle, full benefits, and tuition assistance.

• Install, disconnect, reconnect, add, change, and troubleshoot fiber optic internet, and telephone in accordance with guidelines.
• Use small hand tools, power tools, and test equipment.
• Install, setup and configure residential networking equipment such as ONT’s, routers and switches.
• Ensure that service operates within prescribed parameters by performing testing on company issued devices and customer devices.
• Attempt to identify and remedy sources of customer-perceived issues.
• Drive a company vehicle between home/office, warehouse, and work sites in a safe and courteous manner.
• Clean, maintain, and stock vehicle and equipment in order to be repaired to perform required duties.
• Complete paperwork accurately and report and record work order status updates.
• Perform customer service duties by:

• Greet and interact with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns;
• Review all requested services with the customer in order to ensure understanding and agreement;
• Educate the customer regarding product and service usage.

• You are at least 18 years old
• You have a valid driver's license with a minimum of 2 years driving experience
• You are authorized to work in the United States for this company
• You have a high school diploma or GED equivalent
• You have experience or are comfortable with working in tight spaces such as a crawl space or attic of a house
• You have experience in working through inclement weather
• You have experience with the demands of working in a fast-paced, time-sensitive environment
• You have effective communication skills
• You are able to travel and work extended hours; overtime and weekends as needed
• You are able to lift, climb, and carry ladders with weight of up to 80lbs

• Company vehicle
• Weekly paychecks
• Medical, Dental, Vision and Prescription Plans
• Flexible Spending Accounts
• Short- and Long-Term Disability
• Supplemental Life and AD&D
• 401(k) Retirement Savings w/ Company Match
• Stock Purchase Plan
• Company Discounts
• Legal Insurance
• Paid Time Off and Holidays
• Tuition Reimbursement for select programs