Technician

ABSOLUTE SOLUTIONS, LLC is seeking a motivated and experienced Technician to join our team. As a Technician, you will play a crucial role in providing top-notch technical support and resolving any issues that may arise. You will have the opportunity to work with cutting-edge technology and make a significant impact on our clients' operations.

As a Technician, your responsibilities will include diagnosing and troubleshooting hardware and software problems, identifying solutions, and implementing them effectively. You will be responsible for managing and maintaining computer systems, networks, and peripherals. Additionally, you will provide technical support to our clients, ensuring their systems are operating smoothly and efficiently.

To be successful in this role, you should have excellent problem-solving and communication skills. You must be able to work in a fast-paced environment and be comfortable multitasking. A keen attention to detail is crucial as you will be responsible for documenting and tracking issues.

This is a great opportunity to join a dynamic and growing company that values teamwork and innovation. If you are passionate about technology and enjoy providing exceptional customer service, we would love to hear from you.

• Resolve technical issues by diagnosing and troubleshooting hardware and software problems.
• Provide technical support to clients, both remotely and in person.
• Install and configure software applications and operating systems.
• Conduct routine maintenance and upkeep of computer systems, networks, and peripherals.
• Collaborate with other technicians to efficiently manage and prioritize tasks.
• Document and track all support activities, ensuring accurate and up-to-date records.
• Stay up-to-date with the latest technological advancements and industry trends.

Requirements

• High school diploma or equivalent; technical certification is a plus.
• Proven experience as a Technician or similar role.
• Excellent problem-solving abilities and attention to detail.
• Strong knowledge of hardware and software troubleshooting.
• Familiarity with computer networks and peripherals.
• Proficient in operating systems such as Windows and Mac OS.
• Exceptional communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Customer-focused attitude with a commitment to delivering quality service.
• Ability to lift and move heavy equipment, as required.
• Availability to work flexible hours, including weekends and holidays.

Benefits

• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Retirement plan
• Tuition reimbursement
• Vision insurance