This position is on-site. We currently do not offer hybrid or remote work for this role.

GENERAL SUMMARY:

SUPERVISORY RESPONSIBILITIES:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assists in creation of a document control process for the organization.
• Assists in creation of templates for internally controlled documents.
• Manages document control process for the organization.
• Works with Marketing Department to ensure design standards are followed on all internal documents.
• Works with IT Department to ensure approved documents, unapproved documents, and old document revisions are stored in desired locations.
• Works with Training Department to assign out documents to be reviewed as needed.
• Work with Directors to ensure internal documents follow proper formatting standards.
• Assist with writing internal documents such as: standard operating procedures and work instructions upon request from Directors.
• Updates existing internal documents to updated approved templates.

• Attends and participates in professional group meetings; stays abreast of new trends and innovations in document control processes; researches emerging products and enhancements and their applicability to TARC’s needs.

MINIMUM EDUCATION AND EXPERIENCE:

• High school diploma or GED
• Three (3) years of experience writing technical documents

• Possession of, or ability to obtain, a valid Kentucky or Indiana Driver's License

KNOWLEDGE, SKILLS, AND ABILITIES:

• Advanced principles, practices, and techniques of operations programs, policies, and operational needs.

• Traditional and modern job training methods and techniques such as, but not limited to, interactive e-learning, videos, written documentation, assessments, VR/AR, and instructor-led training.

• Training resources and equipment.
• Principles and practices of employee training and development.

• Various methods and techniques to reach mutually agreeable solutions and outcomes.
• The structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Computers and software programs (e.g., Microsoft software packages) to conduct research, assess information, and/or prepare documentation.

• Assist in developing and implementing goals, objectives, practices, policies, procedures, work standards, and internal controls for the organization.

• Coordinate multiple tasks simultaneously and work under tight deadlines independently or as a team member.

• Maintain the confidentiality of any information encountered.
• Handle all internal and external contacts with courtesy, diplomacy, and tact.

• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish and maintain cooperative working relationships with those contacted in the course of business
• Effectively use computer systems, applications, and modern business equipment to perform a variety of work tasks.

WORKING CONDITIONS:

AMERICANS WITH DISABILITIES ACT (ADA) COMPLIANCE:

SAFETY SENSITIVE POSITION: No