Job Description
Technical Writer
Top Skills
Description of Duties
Required Skill Set/Skill/Experience
Benefits:
About The Company:
Top Skills
- Skill 1 Technical Writing IT Policy
- Skill 2 Interviewing/Listing to Subject Matter Experts
- Skill 3 Research/Documentation of Evidence and Artifacts
Description of Duties
- Developing the IT Policy to meet the National Institute of Standards and Technology framework in the following areas:
- Internal and External Document Development: Confirm all contributors are defined in the requested document IT Policy, and all cross-references noted and retained within the digital collaboration platform (SharePoint) Following our rigor of version control and workflow, flag missing references involving IT Policy (Standard Call outs including NIST references which may be missing)
- Technical Writer will review and formally alert client IT SMEs involving the document review from client IT for specific policy items including:
- Complete regular reviews and document successive checks with the Director of A&P, Enterprise Architect, or Solution Architect prior to client IT A&P formal sign-off. (Tracking all items in SharePoint, managing comments within documents stored within SharePoint, Managing messaging within the Microsoft Email TEAMS site)
- Technical Writer will communicate and report all findings by email to key SMEs and the A&P team. (Email and Excel)
Required Skill Set/Skill/Experience
- Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience. Documentation is clear, concise, and of high quality.
- Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not
- interrupting at inappropriate times.
- Speaking - Talking to others to convey information effectively.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Time Management - Managing one's own time and the time of others. 10. Coordination - Adjusting actions in relation to others' actions.
- Monitoring - Monitoring/Assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Operations Analysis - Analyzing needs and policy standard requirements to create a document by design to meet the organizational needs.
- Service Orientation - Actively looking for ways to help the team find items in good order without waste.
- Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
- Mathematics - When including any mathematics to solve define and problems, ensure the information is easy to follow and correct.
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Obtaining and Sharing Information - Using the established enterprise sharing tools, observing, receiving, and otherwise obtaining information from all relevant sources.
- Organizing, Planning, and Prioritizing Work - Develop specific goals and plans to prioritize, organize, and accomplish your work on an established cadence.
- Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others while minimizing idle time.
- Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
- Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About The Company:
- Our client is located in Augusta, ME, and is part of the Executive, Legislative, and Other General Government Support Industry. They have 12,000 total employees across all of its locations and generates $12.23 billion in sales. There are 777 companies in our client’s corporate family. They provide a full range of services including justice and protection, transportation safety, education, economic development, business regulation, and cultural enrichment.
- Our client employees and contractors have given them a four-star rating for being a great place of employment on both Glassdoor and Indeed!