Technical Training Manager

Responsible for creating and implementing training programs and overseeing the development of careers. Sets performance metrics, evaluates productivity, and helps workers create long-term career plans within the organization. Responsible for planning and executing internal and external customer training. The Technical Training Manager will guide and instruct training staff, sales staff, and subject matter experts to comply with facilitation of the brand message authorized by the marketing team.

• Market, track sales, and report results of training within the Americas.
• Deliver and/or facilitate in person and virtual training sessions related to sales skills and products.
• Conduct surveys and needs analysis to develop new training programs or modify and improve existing program.
• Develop and post public external/internal customer training schedule.
• Work with other members of the sales enablement team and assist in providing public external/internal courses.
• Manage logistics and tools at training locations and similarly for private external customer training.
• Direct execution of public external/internal customer courses.
• Manage training budget for division.
• Contribute to betterment of training materials to enhance the training experience and provide value to both employer and employee.
• Participate and collect input/data to improve training materials and tools.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

• Bachelors’ degree with Education / Communication or Mechanical / Chemical Engineering or related field preferred.
• 7+ years of experience with technical and soft skills training, mechanical seal knowledge highly preferred.
• Knowledge of organizational development, sales effectiveness and related principles and techniques.
• Experience designing and delivering a variety of training solutions preferred.
• Experience partnering with third party vendors and budget management.
• Field experience in installation of mechanical seals, couplings or rotating equipment preferred.
• Bilingual Spanish preferred.
• A strong communicator, both in writing and spoken communications.
• Articulate and confident standing up and delivering to large audiences.
• Organized, a self-starter and an inspirational leader of your team.
• Required 25 to 35 percent travel (mainly domestic, Houston and Chicago).

The pay range for this role is $90,000-125,000 per year based on level of experience.

At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customer s’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.

John Crane is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Global reported revenue for fiscal year 2021 was in excess of $1 billion USD. John Crane is part of Smiths Group, a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components.