Technical Trainer

Job purpose:

The Technical Trainer is responsible for preparing and conducting customer technical training programs for company products, at customer’s locations and through electronic remote medias.

Key responsibilities and accountabilities:

· Extensive Travel around the country with the possibility of international travel.

· Visit MEC customers to conduct professional technical training programs, on location.

· Assist Sales staff with display, simulation and technical presentations of equipment as required.

· Provide “Meet & Greet” training for new models and new customers.

· Maintain thorough and accurate customer training records.

Skills required for this position:

· Critical Thinker

· Team player

· Extraordinary time-management

· Efficient travel planning

· Interpersonal, communication and presentation capabilities

Qualifications:

· Associate/Technical degree and/or experience equivalent to a minimum of 5 years related experience.

· Strong technical background focusing on mobile equipment maintenance.

· 2-years of experience in a customer service environment with a positive history of customer satisfaction.

· Good verbal/written skills

· Possess a current driver’s license and have a clean driving record.

· 2 years training experience and a clear ability to professionally present electrical, hydraulic, and mechanical systems.

· 2 years’ experience and clear understanding of electrical and hydraulic systems and schematics, technical drawings and service manuals.

· Have or be able to obtain valid USA passport

· Willing to travel extensively within a designated area.

· Fluency with computers and Microsoft Office suite including Power Point

· Willingness to learn and evolve with technology

Preferred Qualifications:

· Bachelor degree in related study

· Experience in conducting training seminars, informal or formal

· Ability and desire to travel overseas

· Heavy duty equipment experience

· Technical writing skills

Physical Requirements:

· This position requires the employee to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. Regular, predictable attendance is required

· Must be able to work well as part of a team, safely and professionally.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Willingness to travel:

• 75% (Preferred)

Work Location: On the road