Technical Support Associate

ROLE AND RESPONSIBILITIES

Working as a Technical Support Associate 1 for WyreStorm Technologies Corp, responsibilities include the

following:

• 
  Receive, issue and test RMA’s for WyreStorm Technologies
• 
  Accept questions or concerns of all WyreStorm customers in the form of calls, E-mails and online chats. To

solve each question or concern in a timely manner using all resources including management and testing

equipment.

• 
  Assisting in updating stock inventory when necessary.
• 
  Maintaining complete and accurate documentation to coincide with labor and duties preformed.
• 
  Assistance in design inquiries from all WyreStorm customers
• 
  Come to work as scheduled and consistently demonstrate dependability and punctuality.
• 
  A one week per month on call is required. Employee will be compensated for this.

Benefits

• PTO

• 401k

• Health, Vision, and Dental Insurance

• Discount on Product

• Employer contribution to further learning