As a Technical Service Representative, you will conduct complaint investigations, product startup demonstrations, and applications assistance for our contractors/clients. Perform testing on coatings in the marine and heavy industrial segments for Protective & Marine Coatings (PMC). The Technical Services Technician will work independently and within teams to complete projects. You will represent the Houston, TX territory and report to the Manager of Field Tech Services.
Key Responsibilities
• Complaint investigations -investigate product complaints using defined test protocols, document and report results.
• Product benchmarking- conduct internal and external product testing, document and report results
• Applications testing - complete hands-on application testing
• Ensure that accurate safety attitudes, procedures, site rules are observed on all work programs and conduct work in a manner that protects self, co-workers, the environment, and the safety of the community.
• Operate and maintain field coating inspection test equipment following established specifications
Qualifications
• 3-5 years practical coating application in the marine or heavy industrial business segments is preferred.
• Prior experience with coating inspections.
• NACE/ AMPP/ SSPC completed courses.
• Must be self-motivated and able to work independently.
• Basic computer literacy and proficiency with programs such as Word, Excel (can maintain complex spreadsheets), Microsoft Office Suite.