Technical Program Manager - Business Lines Product Technology - Usrm Tech

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Liberty Mutual Insurance, US Retail Markets (USRM) Technology is looking for a P&C Insurance technology experienced Technical Program Manager (TPM) expert for our Small Commercial, Business Lines Product Technology Domain. The TPM will own and streamline our project/program management processes and drive agile delivery effectiveness overseeing multi-million dollar initiatives and coordinating an effective delivery across end-to-end value chain.

You will drive planning and execution for $3-$10M+ multi-year initiatives, which require coordination across end-to-end technology domains and portfolios. Lead collaboration and work closely with leaders and subject management experts across the delivery value stream to bring together agile teams, creating clarity of mission and approach, and eliminating friction in planning and execution. You will lead regular communication with cross-functional groups of Business Owners, Product Leaders and Engineering Directors to define program objectives, track progress and manage dependencies effectively.

About the role:

• Ensure oversight of delivery and program management of large size programs that span across multiple platforms through creation of mechanisms to effectively report out and control execution.
• Oversee programs that have transformational business value across domains by leading the overall program plan, dependencies, and driving forward the outcomes of those programs.
• Manage delivery expectations with cross functional stakeholder group, including managing technology and business leaders and Segment Leadership expectations.
• Complete dependency mapping across multiple Domains and Portfolios, to ensure Program Increment objectives and plans are harmonized across all dependent teams, and actively drive execution.
• Keeping programs moving forward while addressing any challenges or priority conflicts that may arise head-on with appropriate escalation to Sr. leadership as needed.
• Monitoring & communicating Software Program progress & metrics.
• Driving consensus & facilitation of decision making within impacted teams of a program.
• Leveraging experience in program management, technical expertise, and problem-solving skills to drive successful program completion.
• Serve as a thought leader in Scaled Agile Delivery and Agile Maturity across the organization.

• Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor’s or Master’s Degree in technical or business discipline.
• More than 10 years’ experience in a practice relevant domain including delivering software solutions in an agile environment in the property & casualty insurance industry.
• In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities.
• In-depth knowledge of business operations, objectives and strategies. In-depth knowledge of agile methodology, and ability to mobilize multiple agile delivery teams across multiple domains towards a single mission.
• Ability to promote a team environment consisting of several teams.
• Highly developed negotiation, facilitation and consensus building skills demonstrated through effective interactions with cross-functional stakeholders.
• Highly developed interpersonal skills to drive and influence major transformational program outcomes.
• Continuous in-depth understanding of Liberty Mutual’s technology ecosystem.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.