Technical Operational Excellence Manager

Technical Operational Excellence Manager
Oregon, Washington, Idaho, Utah
The Technical Operational Excellence Manager leads cross-functional Operational Excellence initiatives in the data and technology teams to create a high performing organization. Initiatives may include process improvement, change management, or program management. Plays a critical role in driving efficiencies through the use of data driven metrics.
General Functions and Outcomes

• Lead strategic initiatives to achieve Cambia and divisional top business objectives
• Identify areas for operational and process improvements
• Drive improvements through the use of a consistent set of key metrics
• Deploy solutions for short (quick hits), medium (process changes), and long-term (organizational transformation) across division to ensure consistent, efficient operations at scale
• Drive understanding of educational and training needs related to operational or divisional initiatives
• Ensure effective communication and management of transitions
• Helps develop and communicate organizational objectives to cross functional project teams. Ensures objectives remain consistent with the overall business strategy. Tracks activities and ensures alignment to objectives, ensuring results are achieved on schedule, within budget, and according to defined scope.
• May provide support by preparing strategic documents and presentations for all levels of leadership.
• Identifies critical project risks and issues and drives issue resolution; appropriately escalates issues to senior leadership or key stakeholders. Raises awareness regarding critical project dependencies and ensures that all requirements are communicated to relevant work streams and business partners.
• May provide direction and support to cross functional team members.

Minimum Requirements

• Strong communication and facilitation skills with all levels of the organization, including the ability to resolve complex issues, build consensus among groups of diverse stakeholders, and effectively lead and engage internal teams in the fulfillment of defined roles and responsibilities.
• Demonstrated understanding of strategic planning with the ability to lead small to medium scale planning and strategy sessions.
• Demonstrated competency in resource and project management: budgeting, organizing work, providing leadership to staff, establishing measures for success, and managing to deliverables.
• Demonstrated experience in initiating, tracking, and managing business initiatives / programs and leading change.
• Demonstrated ability to identify and maximize efficiency opportunities and assist with measurements to determine operational outcomes.
• Ability to coordinate initiatives and bring people together across multiple locations, lines of businesses, and functions.
• Strong problem-solving skills; demonstrated ability to think about business problems in new ways and the ability to clarify key issues in complex situations.
• Excellent written and verbal communication skills including ability to facilitate virtual and in person meetings with ease.
• A proven team player with the ability to partner, maintain and develop relationships and to influence decision making.

Technical Operational Excellence Manager would have a Bachelors' degree in in Business Administration or related field and at least 8 years of related work experience including process improvement, change management or portfolio management or an equivalent combination of education and experience. Certification in LEAN, Kaizen, Six Sigma, PROSCI or GE CAP is preferred.
Work Environment

• Work primarily performed in an office environment.
  May be required to work outside of normal hours

The expected hiring range for a Technical Operational Excellence Manager is $107,000-159,500, depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 15% . The current full salary range for this role is $100,500-164,000.
Base pay is just part of the compensation package at Cambia that is supplemented with an exceptional 401(k) match, bonus opportunity and other benefits. In keeping with our Cause and vision, we offer comprehensive well-being programs and benefits, which we periodically update to stay current. Some highlights:

• medical, dental, and vision coverage for employees and their eligible family members
  
• annual employer contribution to a health savings account ($1,200 or $2,500 depending on medical coverage, prorated based on hire date)
  
• paid time off varying by role and tenure in addition to 10 company holidays
  
• up to a 6% company match on employee 401k contributions, with a potential discretionary contribution based on company performance (no vesting period)
  
• up to 12 weeks of paid parental time off (eligible day one of employment if within first 12 months following birth or adoption)
  
• one-time furniture and equipment allowance for employees working from home
  
• up to $225 in Amazon gift cards for participating in various well-being activities. for a complete list see our External Total Rewards page.
  

We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.
If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. As a health care company, we are committed to the health of our communities and employees during the COVID-19 pandemic. Please review the policy on our Careers site.