Address
Form of work Position Summary:
The Technical Architect will develop, implement, and support network services and solutions for
consulting clients while mentoring and sharing skills with others. This position will build a customer-
focused relationship with client to identify business challenges and develop specifications and
requirements to arrive at the best solution.
Roles and Responsibilities/ Essential Functions:
Play an active role by collaborating with Practice Leads to create and maintain documents and
procedures.
Execute, with Project Managers and Practice Leads, on large projects on time and on budget.
Provide active leadership and articulate to the Project Management Team what is needed for
success and lead the other Engineers to ensure tasks are being completed accurately and timely.
Be the Lead Engineer on projects that have multiple different technologies.
In collaboration with the Project Management Team Members, if applicable, provide daily
updates on all projects and be proactive with communication to all parties on timelines, hours,
resources, concerns, etc.
Proactively execute collaboration between different business units to provide a world class
experience for the customer.
Demonstrate excellent communication skills and take a leadership role in Team and customer
meetings.
Contribute to product selection and research, configuration standards and best practices and
educate our sales teams on these products and services so that they can sell them.
Work in a team atmosphere between regional and virtual practices, while at all times
maintaining a professional and respectful demeanor.
HEARTLAND BUSINESS SYSTEMS – JOB DESCRIPTION
Revised and Reviewed: 09/03/2021
Maintain current vendor/industry specific certifications and stay current on new products and
solutions.
Continue to grow personally along the guidelines of the Engineering skills matrix, improving your
skill set around project experience, leadership, certifications and technical expertise.
Minimum of 1,450 hours billed per fiscal year prorated based on start date. These charge hour
requirements will be balanced against professional development and on the job training.
Competencies:
Accountability - Ability to accept responsibility and account for his\her actions
Adaptability - Ability to fit into a changing environment
Ambition - Extent that an individual demonstrates drive and initiative in seeking personal
advancement or recognition
Business Acumen- Business acumen looks at the ability of the individual to understand and
discriminate between various business related topics and issues. This includes insight into, and
understanding of, specialized business concepts.
Decision Making - Selecting an effective course of action while controlling resources and
expenditures
Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a
situation or task, no matter how small or seemingly unimportant
Ethical - Ability to be guided by the company's accepted principles of moral conduct
Honesty / Integrity- Honesty and integrity looks at the ability of the individual to act in a fair and
just manner, free from deception
Innovative - Innovation is the ability to go beyond the conventional, a willingness to try different
solutions, and to encourage new ideas from employees and co-workers
Leadership - Leadership skills looks at how well the individual motivates and guides others to
ensure performance in accordance with clear expectations and goals. It involves attracting,
supporting, developing, and retaining a talented and diverse workforce
Organized - Ability of an individual to be structured and methodical in working skills
Persistence - Ability to continue in a course of action in the face of adversity
Technical Aptitude - Ability to relate to topics which require and understanding or specialized
knowledge
Required Experience:
5+ years in a technical related field
Preferred Experience:
6-8 years in a technical related field
4+ years' experience working as a Consultant
Required Skills, Education and/ or Certifications:
Bachelor's Degree, equivalent certifications or equivalent work experience
At least two or more Professional level certifications
CCNP, CCP-V, VCAP-DCV, MCA
Experience designing and architecting network based solutions
HEARTLAND BUSINESS SYSTEMS – JOB DESCRIPTION
Revised and Reviewed: 09/03/2021
Installing and supporting Cisco or Client/Aruba network switching and routing products
IOS, IOS-XR, NX-OS Experience/Best Practices
Routing Protocols—OSPF, EIGRP, BGP, L2 / L3 Architecture and Design Multicast, QoS
Preferred Skills, Education and/ or Certifications:
CCNP, CCDP, CCIE, ACMP, ACCP, ACCX, ACEAP, MCE or equivalent level certifications
Installing and supporting Cisco or Client/Aruba network switching and routing products
IOS, IOS-XR, NX-OS Experience/Best Practices
Cisco Nexus technologies such as VDC, vPC, VXLAN, etc.
Routing Protocols—OSPF, EIGRP, BGP, L2 / L3 Architecture and Design Multicast, QoS
Cisco based ISR-based VPN solutions such as FLEX-VPN, GET-VPN, or DMVPN.
Data Center / Core design, configuration, and implementation utilizing Cisco Nexus Architecture
(9K, 7K, 6K, 5K, 3K, 2K, 1000V).
Software Defined Networking (SDA, SD-WAN)
Cisco/Meraki/Aruba Wireless
o Controller or autonomous based
o Design using Ekahau or similar product
o High Density/Manufacturing/Office/Education
Familiarity or experience with:
o Meraki (Wireless, Security Products, Switches, SDWAN)
o Citrix NetScaler Client/SDWAN deployment a plus
o Network security appliances Including Cisco ASA/FTD, Palo Alto firewalls and related
technology
o Additional core technologies such as: Riverbed, OpenDNS, Infoblox, Cisco
Optical, NetBrain, FireEye, SolarWinds, SPLUNK
The Technical Architect will develop, implement, and support network services and solutions for
consulting clients while mentoring and sharing skills with others. This position will build a customer-
focused relationship with client to identify business challenges and develop specifications and
requirements to arrive at the best solution.
Roles and Responsibilities/ Essential Functions:
Play an active role by collaborating with Practice Leads to create and maintain documents and
procedures.
Execute, with Project Managers and Practice Leads, on large projects on time and on budget.
Provide active leadership and articulate to the Project Management Team what is needed for
success and lead the other Engineers to ensure tasks are being completed accurately and timely.
Be the Lead Engineer on projects that have multiple different technologies.
In collaboration with the Project Management Team Members, if applicable, provide daily
updates on all projects and be proactive with communication to all parties on timelines, hours,
resources, concerns, etc.
Proactively execute collaboration between different business units to provide a world class
experience for the customer.
Demonstrate excellent communication skills and take a leadership role in Team and customer
meetings.
Contribute to product selection and research, configuration standards and best practices and
educate our sales teams on these products and services so that they can sell them.
Work in a team atmosphere between regional and virtual practices, while at all times
maintaining a professional and respectful demeanor.
HEARTLAND BUSINESS SYSTEMS – JOB DESCRIPTION
Revised and Reviewed: 09/03/2021
Maintain current vendor/industry specific certifications and stay current on new products and
solutions.
Continue to grow personally along the guidelines of the Engineering skills matrix, improving your
skill set around project experience, leadership, certifications and technical expertise.
Minimum of 1,450 hours billed per fiscal year prorated based on start date. These charge hour
requirements will be balanced against professional development and on the job training.
Competencies:
Accountability - Ability to accept responsibility and account for his\her actions
Adaptability - Ability to fit into a changing environment
Ambition - Extent that an individual demonstrates drive and initiative in seeking personal
advancement or recognition
Business Acumen- Business acumen looks at the ability of the individual to understand and
discriminate between various business related topics and issues. This includes insight into, and
understanding of, specialized business concepts.
Decision Making - Selecting an effective course of action while controlling resources and
expenditures
Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a
situation or task, no matter how small or seemingly unimportant
Ethical - Ability to be guided by the company's accepted principles of moral conduct
Honesty / Integrity- Honesty and integrity looks at the ability of the individual to act in a fair and
just manner, free from deception
Innovative - Innovation is the ability to go beyond the conventional, a willingness to try different
solutions, and to encourage new ideas from employees and co-workers
Leadership - Leadership skills looks at how well the individual motivates and guides others to
ensure performance in accordance with clear expectations and goals. It involves attracting,
supporting, developing, and retaining a talented and diverse workforce
Organized - Ability of an individual to be structured and methodical in working skills
Persistence - Ability to continue in a course of action in the face of adversity
Technical Aptitude - Ability to relate to topics which require and understanding or specialized
knowledge
Required Experience:
5+ years in a technical related field
Preferred Experience:
6-8 years in a technical related field
4+ years' experience working as a Consultant
Required Skills, Education and/ or Certifications:
Bachelor's Degree, equivalent certifications or equivalent work experience
At least two or more Professional level certifications
CCNP, CCP-V, VCAP-DCV, MCA
Experience designing and architecting network based solutions
HEARTLAND BUSINESS SYSTEMS – JOB DESCRIPTION
Revised and Reviewed: 09/03/2021
Installing and supporting Cisco or Client/Aruba network switching and routing products
IOS, IOS-XR, NX-OS Experience/Best Practices
Routing Protocols—OSPF, EIGRP, BGP, L2 / L3 Architecture and Design Multicast, QoS
Preferred Skills, Education and/ or Certifications:
CCNP, CCDP, CCIE, ACMP, ACCP, ACCX, ACEAP, MCE or equivalent level certifications
Installing and supporting Cisco or Client/Aruba network switching and routing products
IOS, IOS-XR, NX-OS Experience/Best Practices
Cisco Nexus technologies such as VDC, vPC, VXLAN, etc.
Routing Protocols—OSPF, EIGRP, BGP, L2 / L3 Architecture and Design Multicast, QoS
Cisco based ISR-based VPN solutions such as FLEX-VPN, GET-VPN, or DMVPN.
Data Center / Core design, configuration, and implementation utilizing Cisco Nexus Architecture
(9K, 7K, 6K, 5K, 3K, 2K, 1000V).
Software Defined Networking (SDA, SD-WAN)
Cisco/Meraki/Aruba Wireless
o Controller or autonomous based
o Design using Ekahau or similar product
o High Density/Manufacturing/Office/Education
Familiarity or experience with:
o Meraki (Wireless, Security Products, Switches, SDWAN)
o Citrix NetScaler Client/SDWAN deployment a plus
o Network security appliances Including Cisco ASA/FTD, Palo Alto firewalls and related
technology
o Additional core technologies such as: Riverbed, OpenDNS, Infoblox, Cisco
Optical, NetBrain, FireEye, SolarWinds, SPLUNK
