Tech/Computer Support Analyst - Information Technology

LeadStack Inc. is an award winning, one of the nation's fastest growing, certified minority owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.
Title: Tech/Computer Support Analyst - Information Technology
Location: Onsite - San Francisco, CA 94158
Duration: 4 Months Contract (possible extension)
Shift: M-F 8:00 AM - 5:00 PM PST
Pay rate: $24.98/hr
Job Description:

• Device Asset Management Assistant, Mission Bay, 8hr DAYS M-F. Looking for someone who is enthusiastic, good customer service.

 
Position Identified:

• Field Support Technician/Client Tech Analyst 1 yr. Exp – Information Technology

 
iPads & iPhones:

• For new devices: install glass shield & case, update Name on Wallpaper to User's Name, add charger / power cord as needed
• For old devices: remove broken glass / old case, wipe with appropriate cleaning solution, dry, install new glass shield & case, etc, label, and stack in appropriate storage for re-use
• For end-of-life devices: Label device for resale, stack in appropriate location, and inform Recycling for pick up

 
Computers & Peripherals

• Coordinate / Follow-up pick up of computers with IT for imaging
• Receive / follow-up receipt of computers with IT on deployment to User
• For old computers that are not end-of-life: remove any unnecessary attachments (personal stickers), wipe down, check power cord for fraying, replace power cord if necessary, label, stack in appropriate storage for re-use
• For end-of-life / broken computers and peripherals: remove what can be re-used such as cables, power cord, peripherals, adapters, etc,

      - Stack in appropriate storage for re-use
      - Stack broken equipment / cables / etc. in e-waste for Recycling to pick-up

• For old Mac computers: Label device for resale, stack in appropriate location, and inform Recycling for pick up

 
Education:

• High School diploma / GED required

 
Deliveries:

• Receive new and/or pick-up returned devices, peripherals, accessories, and other equipment
• Label those for processing (ex. iPhones / iPads for enrolment in DEP with CLS Tech, new computers for imaging, old computers/devices for re-imaging) and store in appropriate locations
• Label and store accessories and peripherals in appropriate/designated locations
• Deliver requests (accessories and peripherals) to appropriate locations and inform the Requestor that their request is ready for pick-up and where they can go for it

 
Inventory:

• Sort all available accessories and peripherals and stack them in designated locations (cabinets/racks/drawers) for easy pull for new requests
• Dispose of (e-waste / trash) available devices, accessories, and peripherals that are either broken or end-of-life

In case you are not available/interested, will appreciate if you can share it with your friends/network.  Your referrals are appreciated!
To know more about current opportunities at LeadStack Inc., please visit us on https://leadstackinc.com/careers/
Should you have any questions, feel free to call me on 4088838922 or send an email on ankit.sapkale@leadstackinc.com
Ankit Sapkale
Sr. Recruiter
ankit.sapkale@leadstackinc.com
4088838922
611 Gateway Blvd, Ste 120 South San Francisco, CA 94080
www.leadstackinc.com