Job Description
Purpose:
Participate in on-the-job training assisting service technicians in basic service tasks to learn key skills for a future mechanic tech position. While working, complete a two-year associate degree through an accredited program focused on fundamentals and key technical concepts. Upon graduation from the program, become an efficient service mechanic technician. Job Responsibilities/Duties- Complete two years of instructor-led classroom and lab training
- Complete minimum hours required of working onsite at the dealership
- Obtain certification in Electrical, Hydraulics and Service ADVISOR training
- Complete the total number of John Deere University credits as required
- Assist senior technicians as needed
- Learn and perform basic service tasks as assigned
- Develop an understanding of labor efficiencies and meet labor efficiency goals
- Develop an understanding of the service department operations and how the dealer business system is utilized
- Develop skills in removal, disassembly, and reconditioning of components
- May perform pre-delivery set-up and inspection on new and used equipment
- Accountable for billable time and assigned work orders
- Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.
- May participate in Service EDUCATE Training programs required for the development of skills and knowledge
- Operates and maintains vehicles, tools and equipment required to perform job responsibilities
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Maintains current knowledge of John Deere and competitive products
Qualifications
Experience, Skills, and Knowledge:
- Maintain minimum required GPA* (based on specific school and/or dealership requirements)
- Interest in learning methods, materials, tools, and techniques used in the repair of off road, construction, lawn, or heavy equipment
- Experience operating vehicles, tools, and equipment for diagnostic purposes
- Experience with basic computer functions; Experience using Service ADVISOR, Parts ADVISOR, or other computer based diagnostic repair tools preferred
- Experience working cooperatively in a team environment
- Experience communicating effectively verbally and in writing
- Must have an adequate toolset to perform job responsibilities
- High School Diploma, GED, or equivalent experience required
- Valid driver's license required