Address
Form of work
SalaryAnswers inbound calls and makes outbound calls. Sends and receives emails and completes transactions.
Responds to basic customer inquiries regarding products and services the Company offers.
Researches customer inquiries and responds formally to correspondence, either verbally or in writing, utilizing all the resources necessary to provide an informed response to the customer.
Requests additional/missing information from the customer via letter, text, or telephone call to answer customer inquiries.
Documents client issues and escalates issues to appropriate parties to resolve.
Navigates basic billing questions and escalates issues to appropriate parties to resolve.
Issues Certificates of Insurance.
Processes emails and diaries daily, with minimal errors.
Job Type: Contract
Pay: $19.59 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Morning shift
Weekly day range:
- Monday to Friday
Experience:
- Customer service: 5 years (Required)
- insurance: 5 years (Required)
- call (incoming): 5 years (Required)
License/Certification:
- P&C (Property and casualty insurance) (Required)
Work Location: In person
