```Job Summary:
We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, handling inquiries, resolving issues, and ensuring customer satisfaction. If you have a passion for delivering excellent customer service and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet customers and assist them with their inquiries
- Provide information about products, services, and promotions
- Process customer orders and payments accurately
- Handle customer complaints or concerns in a professional and timely manner
- Maintain a clean and organized work area
- Collaborate with other team members to ensure efficient operations
- Upsell products or services to maximize sales opportunities
Qualifications:
- Previous experience in customer service is preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Basic knowledge of retail math for handling transactions
- Familiarity with Aloha POS system is a plus
- Knowledge of food handling regulations and safety protocols is desirable
Benefits:
- Competitive pay based on experience
- Flexible work schedule
- Opportunities for career growth and advancement
- Employee discounts on products or services
If you are passionate about providing exceptional customer service and thrive in a dynamic environment, we invite you to apply for the position of Customer Service Representative. Join our team and contribute to creating memorable experiences for our valued customers.```
Job Type: Part-time
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
Ability to Relocate:
- Van Nuys, CA 91405: Relocate before starting work (Required)
Work Location: In person