Team Member Route 7 Adrenaline Warehouse

Looking for fun, high energy Team Members to join our Route 7 Adrenaline Warehouse team! Provide exceptional guest service for our guests, ensuring that their experience exceeds their expectations. Responsibilities include, but are not limited to:

Maintaining Attraction safety:

• Ensures guests are assisted through attractions safely and efficiently!
• Helps create fun moments by interacting with guests during their attraction experience.
• Shows exceptional knowledge of attraction operations, safety, and procedures.
• Excellent communication skills to adequately explain attraction rules and safety procedures to guests.
• Ability to maintain a clean and organized work space

Guest Service:

• Ensures that guests’ expectations are exceeded!
• Anticipates and resolves any issues, preferable before they arise.
• Helps make Redemption Shopping fun for guests and families.
• Encourages winners/redemption guests to save points for bigger ticket items. Helps guests register game cards as needed.
• Follows all gaming regulations.
• Calculates amount of winnings.
• Redeems redemption card for prizes.
• Reconciles daily summaries of transactions.
• Responsible for security of reception area prizes.
• Monitors games surrounding redemption area for violators.
• Invites guests to return.

Qualifications:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must meet the following qualifications:

• Exceptional guest service skills and a desire to implement the company’s core values every day
• An attitude of fun!
• Ability to provide a safe environment for children
• Desire and ability to work effectively with both children and parents
• Professional appearance
• Effective communication skills (bi-lingual a plus)
• Ability to work nights, weekends, and holidays as scheduled
• Ability to lift up to 50 pounds of merchandise when stocking inventory and setting up displays
• Ability to stand for long periods while on shift

Job Type: Part-time

Pay: $12.00 - $13.00 per hour

Expected hours: 15 – 35 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Weekends as needed

Work Location: In person