Team Member - Restaurant

What began as a small buffalo-style chicken wing restaurant in Garland, Texas, continues to soar to great heights. Today there are more than 1,250 restaurants open across the United States, Mexico, Colombia, Panama, Singapore, Indonesia, Malaysia, UK and the United Arab Emirates.

Wingstop quickly became a fan favorite when we first opened our doors in 1994. Our proprietary recipes, outstanding food and superior customer service created a demand that could only be satisfied by more locations. And in 1997 we began offering franchises. Today we are one of the fastest-growing concepts in the country, attracting top entrepreneurs and operators with the drive and passion to own their own business.

OVER 20 YEARS OF FLAVOR Since setting up shop in '94, we've been putting flavor first. And we're not about to stop. We're all about taking our wings to another level, saucing and tossing the freshest flavors you crave along the way.

OUR MISSION: TO SERVE THE WORLD FLAVOR We're not in the wing business. We're in the flavor business. It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started.

1997 saw the opening of our first franchised Wingstop location, and by 2002 we had served the world one billion wings. It's flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop - because it's more than a meal, it's a flavor experience.

About Us

Wingstop's best flavor is our people. If you are looking for a career and not just a job, you are in the right place! Our goal is to assemble a team of exceptional individuals and nurture their personal and professional development. At Wingstop, we cultivate an atmosphere that promotes our Team Members' sense of well-being while providing outstanding service. Our Team Members work together to guarantee that every guest has a positive, memorable experience. We are seeking devoted individuals who are enthusiastic about food and hospitality, just like us.

About The Role

Our Team Members are tasked with both preparing our delectable dishes and serving them to our valued guests. It's essential for you to feel at ease and take pleasure in interacting with our customers. Team Members aren't hired for a single role; they're expected to assist in various facets of the establishment. They receive training to acquire proficiency in numerous positions throughout the restaurant, including cashier, cook, frontline coordinator, and dining room attendant. Additionally, Team Members may have specific duties associated with opening and closing the restaurant, depending on their shift.

Essential Duties & Responsibilities: 

As a cashier, primary duties and responsibilities include (but are not limited to):

• Ensure each guest enjoys a memorable Wingstop experience
• Present a professional and polished image that represents our brand.
• Maintain strict adherence to safe food handling procedures
• Prompt reporting of safety, sanitation, and guest concerns to the Manager on Duty.
• Staying updated and knowledgeable on product and procedural changes
• Participating in restaurant opening and closing responsibilities
• Provide assistance to other Team Members as needed
• Accurately process sales through the POS/register, handle payment transactions and
• follow secure cash handling procedures.
• Keep our counters and stations cleaned and well-stocked
• Maintain the cleanliness of our dining room tables, chairs, doors, windows and floor.
• Ensure our bathrooms are clean and well-stocked
• Cross-train in various restaurant positions and functions
• Safely and effectively use chemical cleaning products
• Complete additional tasks as directed by supervisors or managers

As a cook, primary duties and responsibilities include (but are not limited to):

• Quickly scan and interpret order tickets and abbreviations
• Adhere to safe, clean, and sanitary cooking practices, compliant with company and health regulations
•  Exercise discernment to achieve perfectly cooked wings (utilizing timers and basket positions)
• Skillfully sauce and garnish bone-in wings, boneless wings and strips
• Prepare side items, including fries.
• Daily filtration and replenishment of fryer shortening
• Maintain kitchen cleanliness throughout the shift, including periodic cleaning during
• downtime, as requested by managers or supervisors.
• Collaborate with other Team Members as necessary to ensure a positive and memorable
• Wingstop experience for each guest!

Qualifications - Knowledge, Skills and Abilities 

• Must be at least 16 years of age
• Must be able to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 8 hours with scheduled breaks)
• Must be able to work in a kitchen environment (including a tolerance for high or low temperatures and the ability to work with hazardous substances, such as hot oil).
• Must be able to read, write, speak and understand basic English.
• Must be able to handle money and use a basic cash register system.
• Must be able to work weekends, nights and holidays, per the business needs.
• Physical Demands: The position’s physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands to retrieve boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use a stepladder. Finger dexterity is required for use of the cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management. Reasonable accommodations will be considered and implemented in accordance with ADA requirements. 

At Wingstop, we celebrate differences. We are an equal-opportunity employer and are committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristics.