Job description
This is a dynamic leadership position for a results-oriented leader who wants the challenge of running their own shop including sales, hiring, training, leading, managing, full P&L responsibility. This person will be responsible for establishing and maintaining customer service, overseeing the operation of a location, and ensuring maximum sales through world class customer service and providing a high-quality customer experience.
Essential Duties and Responsibilities: · Hires and retains a great team.
· Invests time to help each member of their team achieve their personal and professional goals.
· Regularly provided feedback regarding performance, providing an opportunity to improve skill.
· Constantly learns and becomes better in their leadership skills.
· Grows top line revenue
· Is relentless is providing a clean and safe environment for their team and guests.
· Loves working outdoors with the team and constantly teaching, coaching, and inspiring the great people you work beside.
· Provided customers a positive experience worth talking about.
· Ensures compliance with all policies and procedures through regular meetings and training of Team Members.
· Handles discipline and termination of Team Members as needed and in accordance with policy.
· Trains and develops Team Members in all aspects of the car wash business, such as service, cashiering, and safety.
· Oversees the productivity, breaks, and daily scheduling of all Team Members.
· Monitors the performance of location financials; contributes towards reaching financial goals.
· Prepares and handles daily cash deposits.
· Orders, stocks, and maintains merchandise and inventory for the location.
· Ensures location is clean and well maintained; performs and/or delegates general housekeeping and maintenance responsibilities as needed.
· Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
· Performs other duties as assigned.
Qualifications and Requirements: · Strong leadership and communication skills.
o Record of developing Team Members and Leaders
· Self-motivated, and results driven leader.
o Record of driving results (revenue, EBITDA, etc.)
· Excellent customer service skills.
· Experience leading a membership model (preferred)
· Experience managing a preventative maintenance program or something similar (preferred)
· Must be able to read, count, and write accurately.
· Must be able to work various hours, weekends, and holidays.
· Must be able to smile and maintain a clean appearance as per the dress and grooming standards.
· 2 years or more of being responsible for the results of a high performing store, location, or company.
o Hiring the right Team Members
o Training and mentoring Team Members
o Managing Cost/Expenses/Scheduling
o Ensure product and location represent company standards on site at all times (brand, cleanliness, product quality)
o Responsible and familiar with Profit and Loss Statements
· Retail experience preferred.
· High school diploma or equivalent, college degree preferred.
· Prolonged periods standing and working on cash register or related equipment.
· Must be able to lift up to 15 pounds at times.
· Must have a valid driver’s license.
Work Environment and Physical Demands: Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching and stooping.
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Ability to Relocate:
- Jurupa Valley, CA 92509: Relocate before starting work (Required)
Work Location: In person