Team Member

Job description

This is a dynamic leadership position for a results-oriented leader who wants the challenge of running their own shop including sales, hiring, training, leading, managing, full P&L responsibility. This person will be responsible for establishing and maintaining customer service, overseeing the operation of a location, and ensuring maximum sales through world class customer service and providing a high-quality customer experience.

Essential Duties and Responsibilities: · Hires and retains a great team.

· Invests time to help each member of their team achieve their personal and professional goals.

· Regularly provided feedback regarding performance, providing an opportunity to improve skill.

· Constantly learns and becomes better in their leadership skills.

· Grows top line revenue

· Is relentless is providing a clean and safe environment for their team and guests.

· Loves working outdoors with the team and constantly teaching, coaching, and inspiring the great people you work beside.

· Provided customers a positive experience worth talking about.

· Ensures compliance with all policies and procedures through regular meetings and training of Team Members.

· Handles discipline and termination of Team Members as needed and in accordance with policy.

· Trains and develops Team Members in all aspects of the car wash business, such as service, cashiering, and safety.

· Oversees the productivity, breaks, and daily scheduling of all Team Members.

· Monitors the performance of location financials; contributes towards reaching financial goals.

· Prepares and handles daily cash deposits.

· Orders, stocks, and maintains merchandise and inventory for the location.

· Ensures location is clean and well maintained; performs and/or delegates general housekeeping and maintenance responsibilities as needed.

· Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.

· Performs other duties as assigned.

Qualifications and Requirements: · Strong leadership and communication skills.

o Record of developing Team Members and Leaders

· Self-motivated, and results driven leader.

o Record of driving results (revenue, EBITDA, etc.)

· Excellent customer service skills.

· Experience leading a membership model (preferred)

· Experience managing a preventative maintenance program or something similar (preferred)

· Must be able to read, count, and write accurately.

· Must be able to work various hours, weekends, and holidays.

· Must be able to smile and maintain a clean appearance as per the dress and grooming standards.

· 2 years or more of being responsible for the results of a high performing store, location, or company.

o Hiring the right Team Members

o Training and mentoring Team Members

o Managing Cost/Expenses/Scheduling

o Ensure product and location represent company standards on site at all times (brand, cleanliness, product quality)

o Responsible and familiar with Profit and Loss Statements

· Retail experience preferred.

· High school diploma or equivalent, college degree preferred.

· Prolonged periods standing and working on cash register or related equipment.

· Must be able to lift up to 15 pounds at times.

· Must have a valid driver’s license.

Work Environment and Physical Demands: Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching and stooping.

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Ability to Relocate:

• Grand Terrace, CA 92313: Relocate before starting work (Required)

Work Location: In person