Team Member

Description:

Excited to be a valuable part of a team? Join our dynamic team and kickstart your journey with a competitive hourly rate of $14.00, plus additional commission on membership

Flying Ace Express Car Wash operates under the parent company of Express Wash Concepts, one of the region’s award-winning, fastest-growing companies, can offer you just that! We are more than a car wash – and are looking for individuals interested in Growing With Us!

Why Choose Flying Ace Express Car Wash? We're not just a car wash; we're a company committed to fast, eco-friendly services, exceptional customer care, and giving back to our communities, all while providing ample opportunities for personal and career growth. Join (BRAND NAME) in our mission to make a difference through the power of clean.

Join the team to earn $14/hr. After completing Team Member certification, you will be eligible for a $ .50-an-hour pay increase. Team Members can also earn commissions on wash club membership sales.

Benefits to joining Flying Ace Express Car Wash

• Competitive wages
• Commission on wash club membership sales.
• Pay increases through training and growth opportunities.
• Monthly incentives and award programs
• Ongoing training and development
• Unlimited Wash Club membership
• 50% off retail items
• Supplied uniforms.
• Paid vacation per Employee Manual

Essential Duties and Responsibilities

As a Team member, you will focus on providing exceptional customer service and focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products to existing customers! Your workday will also consist of, but not be limited to:

• Enlighten customers on why “we’re the best and different from the rest!”
• Educate our customers on the benefits of our Unlimited Wash Club
• Greet and exceed customer expectations through long-lasting first impressions.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Comply with all safety protocols and standard operating procedures.
• Maintain “Disney Perfect” standards, sitewide.
• Properly address all customer escalations in a calm and collected manner.
• Understand and operate basic functional retail equipment (computer, POS, etc.)
• Pitch our memberships when interacting with new customers.
• Learn wash process and equipment to expand the knowledgebase.
• Further growth through educational/training opportunities
• Perform other related duties as required and assigned.

Job Requirement

• High school diploma or an equivalent certificate, or currently enrolled
• Ability to work flexible hours including weekends.
• Previous sales and customer service experience
• Be present in the moment with a positive attitude.
• Communicate effectively and professionally both with customers and fellow Team Members.
• Present professional image according to appearance guidelines

Work Environment and Physical Demands

• Required to stand and move throughout the site for the entire shift.
• Ability to work on your feet for an entire shift in a fast-paced environment.
• Ability to work outside in all weather conditions.
• Ability to lift 25lbs.

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.

Requirements:

Today, the parent company of Express Wash Concepts includes Moo Moo Express (Central Ohio), Flying Ace Express (Greater Dayton), and CLEan Express (Greater Cleveland). With over 35 locations currently in operation and continued projected growth of over 25% each year, Express Wash Concepts is nationally recognized as a Top 25 car wash and in 2020 was named to the Inc. 5000 list of America's fastest-growing private companies.
We are proud to offer our customers a fast, high-quality, fun, and eco-friendly car wash at a great value! We recycle our water, use all high-efficiency equipment and biodegradable soaps to ensure the lowest environmental impact. Our high-tech Envirosoft equipment gently and effectively cleans our customer's cars to a showroom finish.
We strive to provide our customers with exceptional customer service and the best wash experience possible. In turn, we offer our valued Team Members the opportunity to learn and thrive in an environment where hard work and effort is noticed and appreciated. Our goal is to create lifetime positions for lifetime employees! In addition to offering some of the best entry-level wages and benefits in the service industry, we grow great people by offering career opportunities that teach important, transferable life skills including financial management, customer service, production, and mechanics. We pledge to hire people to grow with our Company and provide training and ongoing tools so our employees can continue to thrive! Our Certification Path to Success begins at the New Hire level, with the opportunity to earn hourly wage increases and bonuses in as little as 30 days through our chemical, technical, and Team Member certification programs.
Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.
Upon offer, selected candidates are required to complete an I-9 verification and a pre-hire background check.