Team Lead, Sales Development (Sdr Manager)

Team Lead, Sales Development (SDR Manager)

This position is located at our headquarters in Santa Barbara, CA. 

About ShipHawk

ShipHawk is the premier packing and shipping software for ERP connected companies. We work with high volume retail, wholesale and eCommerce companies that have outgrown basic shipping software.

Come join us as we transform one of the last massive old-school industries into a transparent, efficient market, benefiting both retailers and consumers.  Join a startup where you can make an impact, grow your career, and have a voice. 

5 Reasons Why You Want to Work with Us:

1. You want to work with a team that is competent, confident, passionate, and focused on achieving big goals.
2. You want to work on a product with the potential to grow into a billion dollar business, become a household name, and help millions of people. 
3. You want to have a voice. 
4. You want to be part of a fun and healthy culture. 
5. You want to work at a company that will provide an opportunity to get to the next level of your career.

What We're Looking For In You:

We want the usual skill set: efficient, organized and follows through on commitments. You're intelligent, have great analytical skills and pay attention to detail. In addition, you're calm under pressure, have a great work ethic and communicate well.

And, more than the usual skills, we want you to push and not accept the mundane. Push for a higher standard. Be proactive. Be open to new ideas and personal feedback. Try stuff, fail and learn from it. 5% of business leaders are 20 times more efficient than 95% of business leaders. We want you to be the 5%.

About the Opportunity:

Reports to: VP Sales

Department: Sales

The Team Lead, Sales Development (SDR Manager) is responsible for developing, managing, and driving growth across ShipHawk's Sales Development team. The SDR Manager provides structure, discipline, inspiration, mentorship, and strategic leadership to not just hit targets, but to improve the sales team's performance in line with the Company plan. 

The SDR Manager will work closely with functional leadership and the sales team they oversee to build predictable, repeatable, and measurable Sales Development processes, to onboard and train new hires to support team growth, to build a targeted pipeline sufficient to meet company sales targets, to meet or exceed monthly, quarterly and annual sales plans, and to direct the company into new and expanding revenue opportunities. 

The SDR Manager brings energy and optimism to the team, and also has strong organizational and time management skills.

Responsibilities:

• Manage a growing team of Sales Development Representatives (SDRs)
• Define and develop our SDR structure which includes testing processes, messaging, tactics, efficiency and productivity
• Coordinate and manage weekly and monthly one-on-one and team-wide pipeline reviews, meetings, and training sessions to ensure ongoing improvement and best practice sharing
• Manage daily and weekly activities, pipelines and forecasts to ensure above-quota results
• Responsible for onboarding, training, and managing new SDR team members in partnership with Sales Leadership
• Coach and develop SDR team
• Regularly collaborate with Sales Leadership and report team and business results
• Other duties as assigned

Qualifications:

• Senior level experience in team management and sales strategy
• A minimum of 2 year of managing salespeople
• Working knowledge of sales tools: Salesforce, Outreach, Zoominfo, Sales Navigator, Gong
• Demonstrated ability to develop and train sales talent
• The ability to work in a rapidly expanding, fast-paced environment
• A proven track record of success as a SaaS SDR manager at a rapid growth environment
• Ability to communicate effectively with peers and stakeholders
• Experience working in an early-stage company environment preferred
• Thrives in a fast-paced, high growth business environment
• Can-do attitude - happily takes on any relevant task
• Excellent creative and strategic thinking; resourcefulness
• Effective verbal and written communication

ShipHawk provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.