Taxpayer Assistance Clerk

Responsibilities:
Assist customers with payment of property taxes, filling out forms and accepting forms with correct documentation

Answer phone calls and answer questions for tax payers and redirect to the appropriate department when necessary

Process and deliver tax certificates

Organize, file, scan and attach documents to accounts database

Process mail, pay mail, monitor office supplies and inventory

Assist in tracking address changes for returned mail

Process address changes

Assist customers with locating property on appraisal district online map

Assist all departments with filing and scanning

Performs other office duties as assigned by Chief Appraiser

Skills:
Good work ethic, communications skills and teamwork is a requirement

Must have cash handling experience

Must be responsible, motivated and willing to train and learn Property Tax Code and State Requirements of Appraisal District responsibilities

Must be comfortable with Word, Excel, and able to learn the District Database to run reports, search accounts and explain changes in billing of accounts

Must be dependable, timely, organized, proficient communicator in both speech and writing, and able to maintain a friendly, helpful disposition with co-workers and customers

Reliable attendance and punctuality is a requirement. The months of November through February are the busiest months of the year for this position.

Bilingual is a plus

Applicant cannot be related to any member of the Appraisal District Board of Directors or the Chief Appraiser

Applicant cannot be delinquent on property taxes

Job Type: Full-time

Pay: $32,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work Location: In person