Taproom Server

Job description

Our San Leandro Taproom and Beer Garden is located in the heart of downtown San Leandro. With an extensive lineup of fresh craft beer and a delicious Neopolitan-style pizza menu to boot, we are looking for exceptional candidates to fill the role of Taproom Associate.

• Serving experience is preferred.
• Exceptional customer service is required.
• Weekend/Holiday availability is required.

Do you thrive in a high-volume, fast-paced environment? Do you strive to bring contribute to a positive workplace? Does anticipating the needs of a guest and then fulfilling it before the guest realizes they need something excite you?

If this sounds like you, please apply here or send us a resume and cover letter by visiting fieldworkbrewing.com/careers.

Fieldwork Brewing Company is a craft brewery founded in Berkeley, CA with a focus on exceptional, honest beer making. Fieldwork has quickly gained a following in the craft beer community since the brewery began production in early 2015. We are known for the range and quality of our beers and ever-changing tap list of fresh releases. Our promise to our customers is to provide exceptional beer, alongside an exceptional experience, with the intention of creating a long-lasting relationship with our community and beyond.

Our Ideal Candidate:

• Is passionate about hospitality
• Is detail-oriented
• Has strong customer service skills
• Has a passion for the craft beer industry

Duties and Responsibilities:

• Provide excellent table service to guests including inputting orders in the POS, running food and drinks, opening and closing checks, clearing plates and glassware.
• Immediately greet all guests with enthusiasm and friendliness.
• Provide excellent customer service to all guests, maximizing the customer experience.
• Apply all guidelines for responsible alcohol service.
• Educate all guests about the beer and food available on the current menu.
• Maintain full knowledge of ingredients and other pertinent information about beer and food being served.
• Complete daily sidework
• Smile and engage with guests
• Constantly work to increase knowledge, including attending trainings and meetings put on by management.
• Maintain the highest level of customer service and professionalism with guests, management, and co-workers.
• Demonstrate flexibility in scheduling and assist as needed with ensuring all shifts are appropriately staffed.
• Follow checklists and standard operating procedures.
• Learn to operate POS system.
• Perform other duties as assigned.

Qualifications:

• Must be at least 21 years of age.
• Must provide a COVID-19 vaccination record
• Prior work experience with bar/restaurant, brewery, winery, and/or service experience a plus.
• Possess or be able to obtain a food handler's card and training on alcohol service.
• Possess working knowledge of beer and craft beer industry.
• Possess strong knowledge and enforcement of ABC laws.
• Possess an awareness of local, state, and federal health and sanitation laws.
• Able to lift heavy objects (25 -- 50 lbs.)
• Able to stand, walk, lift, and bend for up to 8 hours per shift.
• Able to work in crowded and confined spaces.
• Able to maintain excellent customer service and a professional appearance suitable for guest interaction while working under pressure.

Job Types: Full-time, Part-time

Pay: $16.00 - $35.00 per hour

Expected hours: 20 – 35 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Referral program

Restaurant type:

• Bar
• Casual dining restaurant
• Fast casual restaurant

Shift:

• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Corte Madera, CA 94925: Relocate before starting work (Required)

Work Location: In person