Talent & Culture Coordinator

Talent & Culture Coordinator

Hotel Emma’s T&C Coordinator leads our day-to-day culture crafting!

They are the face of associate relations and handle the administrative and generalist duties in the office.

They are our heart of house culture champion contributing to Hotel Emma being THE best place to work,

and making associate dreams come true.

This position is a full-time hourly non-exempt position that reports to Hotel Emma’s Director of Talent & Culture.

The Talent & Culture Coordinator’s job will include the primary responsibilities as follows:

Recruitment

• Screen initial applicants when needed, check employment references
• Submit background information for potential new hires/uniform fittings
• Monitor/update Associate Referral Log and process paperwork for payment
• Assist with scheduling interviews/recruiting as assigned

Onboarding

• Utilize our onboarding platform (UKG) in accordance with Storymakers
• Process new hire onboarding requirements, ensure accuracy of info from start to finish
• Distribute weekly/regular new hire announcement flyer
• Assist with and facilitate orientation and onboarding as needed

Benefits & Perks

• Administer internal benefits administration; assist associates with claims and coverage questions; work with T&C team and broker to plan on-site meetings & educational sessions
• Track new hire benefits and ensure all associates complete enrollment/changes on time
• Data input benefits in payroll/benefits system and with carriers
• Assist with FMLA Census; assist managing disability claims
• Reconcile monthly benefits invoices to/with Finance
• Assist associates with 401k loans, terminations, etc.
• Assist associates with all other benefits related to Hotel Emma’s Compensation Philosophy

Training & Development

• Assist T&C team with training and development as needed

Storymakers

• Involvement with Emma Cares’ activities and annual goals
• Assist T&C team with Storymaker and Accelerator What’s Missings and other related work

Misc

• Work in accordance with Hotel Emma’s Vision, Storymakers, Core Values and Service Promises
• Daily culture crafting – attend preshifts; involvement in department meetings & activities
• Manages T&C HRIS and payroll input; works w/finance to ensure efficiencies and accuracies
• Assist with payroll process/register with finance/payroll team
• Maintain all T&C files in a timely and accurate manner
• Maintain all T&C communication and bulletin boards (to include directories, all flyers, etc.)
• Maintain some T&C tracking as assigned (discount room resv. etc.)
• ID badge replacement/renewal
• Distribution/ordering of bus passes and other office supplies
• Own and manage HRIS modules and reporting as assigned
• Other projects assigned by Director and/or VP

Hotel Emma’s Talent & Culture Coordinator should have:

• 3 – 5 years Human Resources, culture crafting and customer service experience in hospitality; prior HR office experience required
• Hospitality operations experience
• Empathy and personal connection skills
• The ability to work in a team environment
• The ability to meet deadlines, be detail oriented and demonstrate time management and office skills
• Proficiency in Microsoft Office programs
• Strong technical skills in order to research and utilize the latest technology in Human Resources
• Excellent writing, presentation, development and teaching skills
• Experience in using HRIS systems; tracking and reporting experience required
• Excellent communication skills (written, verbal and listening); Spanish language skills are a plus
• The ability to communicate effectively on a 1:1 basis and in a group environment
• The ability to excel in working in a fast-paced environment onsite in Hotel Emma’s T&C office and hotel department areas; must be able to work a full-time schedule at the Hotel, and work at a desk and spend time in other areas of the Hotel as needed
• The ability to do light physical work in an office environment
• The ability for local travel for job fairs, conferences and culture enhancing opportunities as necessary

The above description includes the primary responsibilities, functions and requirements of the Hotel Emma Talent & Culture Coordinator job, and may not be a detailed description of all of the work, processes and duties required for the job.

The Talent & Culture Coordinator must be an Emma Strong partner and Storymaker, contributing to Hotel Emma being THE place to work, and making associate dreams come true.